Frequent Flyer

Free Spirit®

• Free Spirit®

Policies and Information

• What are the benefits of the Free Spirit® loyalty program?
• How do I join the Free Spirit® loyalty program?
• What if I do not have a computer, an email address, or do not want to enroll in the Free Spirit® program?
• What if I forgot my password?
• Who can apply for the Free Spirit® Credit Card?
• What is the Free Spirit® password policy?

Change Account Information

• How do I change the name on my Free Spirit® account?
• How can I update my Free Spirit® contact information?
• How do I login to my Free Spirit® account?

Free Spirit Points

• Can I purchase a vacation package with Free Spirit® points?
• Can I use my Free Spirit® points to upgrade to a Big Front Seat®?
• Can I purchase Free Spirit® points?
• How can I request missing Free Spirit® points for a flight that I’ve already flown?
• Can I transfer my Free Spirit® points to someone else?
• Can my Free Spirit® points expire?
• How can I use my Free Spirit® points to book reward travel?
• How do I request missing points I should have received from a promotion, certificate or bonus offer?
• How do I redeem my 1,000 Free Spirit® Bonus Points?

Redeem Award Ticket

• Can I cancel or make a change on a Free Spirit® reward flight ticket?
• How do I use my Free Spirit® points to book a reward flight?
• What taxes and fees will I be charged when booking a reward flight with my points on the Free Spirit®?
• How many Free Spirit® points are needed to book a reward flight?
• How to redeem a Lucky Seat Voucher