What if my checked bag arrived with missing items?

We are very sorry to hear that some of your personal belongings did not arrive in your checked bag.

Please make a report immediately at the airport with a Spirit employee at the baggage service office.  For domestic flights, reports should be made within 24 hours of travel.  For international flights, reports should be made in writing within 21 days of travel.  If you can’t locate the office in the airport to make that incident report, please ask any Spirit employee at the airport to better assist you.  Ideally, you want to get an incident report before you leave the airport and then mail in a claim using the form found herewww.spirit.com/bagclaim