Views:


The ticket counter hours of operation may vary and are subject to change, without notice.

      

Station
Airport
Terminal Location & Hours*
*Subject to Change
 
Check-in Close Time before departure
Baggage Service Office
Note: BSO hours vary based on
flight schedule
Albuquerque, NMAlbuquerque International SunportSecond floor/Ticketing 45 mins (Dom)
60 mins (Intl)		vBSO
(ABQ)  https://www.abqsunport.com/

Ticket Counter Hours*:
Daily:
10:30 a.m. – 1:45 p.m.

Preferred ticketing hours:
Same as counter hours

Armenia, ColombiaAeropuerto Internacional El EdenMain Terminal60 mins (Intl) (576) 747-9441
(AXM)http://aeropuertoeleden.com/Ticket Counter Hours*:
 
ArubaQueen Beatrix International AirportMain Terminal60 mins (Intl) 

(297) 524-2424

ext. 126.

(AUA)http://www.airportaruba.com/

Ticket Counter Hours*:
Daily:
11:00 a.m. – 3:00 p.m.
 

Preferred ticketing hours:
Same as counter hours

Atlanta, GAHartsfield-Jackson Atlanta Int’l AirportDomestic Terminal - North45 mins (Dom)
60 mins (Intl) 		vBSO
(ATL)http://www.atlanta-airport.com/ 

Ticket Counter Hours*:
3:00 a.m. – closes after last departure (varies by day) 

Preferred ticketing hours:

7:30 a.m. – 9.30 a.m. &

2.00 p.m. - 6.00 p.m.

Atlantic City, NJAtlantic City International AirportMain terminal45 mins (Dom)
60 mins (Intl)		vBSO
(ACY)http://www.sjta.com/acairport/

Ticket Counter Hours*:
Daily:
8:30 a.m. – 4:30 p.m.
 

Preferred ticketing hours:

Daily:
8:30 a.m. – 4:30 p.m.

Austin, TXAustin-Bergstrom International AirportBarbara Jordan Terminal45 mins (Dom)
60 mins (Intl) 		vBSO
(AUS)http://www.abia.com

Ticket Counter Hours*:
Sun:
8:00 a.m. – 5:30 p.m.

Mon:

9:30 a.m. – 8:30 p.m.

Tue:

9:00 a.m. – 8:30 p.m.

Wed:

11:00 a.m. – 9:00 p.m.

Thu:

9:45 a.m. – 5:00 p.m.

Fri:

9:00 a.m. – 8:30 p.m.

Sat:

12:00 p.m. – 9:00 p.m.

Preferred ticketing hours:
Same as counter hours

Baltimore, MDBaltimore–Washington International AirportUpper-Level Concourse D45 mins (Dom)
60 mins (Intl) 		vBSO
(BWI)http://www.bwiairport.com/en

Ticket Counter Hours*:
Daily:

3:30 a.m. – 9:30 p.m.


Preferred ticketing hours:
Daily:

8:30 a.m. – 11:00 a.m.
 

Barranquilla, ColombiaErnesto Cortissoz International AirportMain Hall  
(BAQ)http://www.aeropuertobaq.com/

Ticket Counter Hours*:

Daily:
10:30 a.m. – 1:00 p.m.

 +57 320 405-6842
 
Bogota, ColombiaAeropuerto Internacional El Nuevo DoradoTerminal 1 60 mins (Intl) (571) 743-3267
(BOG)https://www.bogota-airport.com/

Ticket Counter Hours*:

Daily:

9:00 a.m. – 1:00 p.m.
 

Boise, IDBoise Airport Lobby45 mins (Dom)
60 mins (Intl) 		vBSO
(BOI)https://www.iflyboise.com/

Ticket Counter Hours*:
Daily:
12:45 p.m. – 4:00 p.m.


Preferred ticketing hours:
Daily:
12:45 p.m. – 4:00 p.m.

Bucaramanga, ColombiaPalonegro International AirportMain Terminal Hall  
(BGA)http://bga.aerooriente.com.co/

Ticket Counter Hours*:

Mon, Wed, Fri: 

10.00 a.m. - 1.00 p.m.

 
+57 320 405-8135
 
Aguadilla, PRRafael Hernandez International AirportMain Terminal45 mins (Dom)
60 mins (Intl) 		(787) 890-4008
(BQN)http://aguadilla.airport-authority.com/

Ticket Counter Hours*:

Daily:
6:30 p.m. – 10:30 p.m. &
11:30 p.m. – 3:30 a.m.

Preferred ticketing hours:
Daily:
6:30 p.m. – 10:30 p.m. &
11:30 p.m. – 3:30 a.m.

Boston, MABoston Logan International AirportTerminal B East45 mins (Dom)
60 mins (Intl) 		vBSO 
(BOS)http://www.massport.com/logan-airport/Pages/Default.aspx

Ticket Counter Hours*:
3:30 a.m. – 6:30 p.m.

Preferred Ticketing Hours:
Same as ticket counter hours

Burbank, CAHollywood Burbank AirportTerminal A45 mins (Dom)
60 mins (Intl) 		vBSO   
BURhttps://hollywoodburbankairport.com/Ticket Counter Hours*:
Daily:
9:30 a.m. – 12:20 p.m.
5:30 p.m. – 8:00 p.m.

Preferred Ticketing Hours:
Daily:
9:30 a.m. – 11:30 a.m.
5:30 p.m. – 7:10 p.m.
 
Cap-Haitien, HaitiCap-Haitien International AirportMain Terminal 60 mins (Intl)

011-509-37295170 

(CAP) 

Ticket Counter Hours:

Sun, Tue, Thur:

9:00 a.m. - 2:00 p.m.

Preferred ticketing hours: 

Sun, Tues, Thurs:
 

9:00 a.m. - 2:00 p.m.

Cali, ColombiaAlfonso Bonilla Aragon International AirportInternational Terminal (T2)60 mins (Intl) 011-57-2-641-0403
(CLO) https://www.aerocali.com.co/

Ticket Counter Hours*:

Daily:
10:30 a.m. – 1:00 p.m.
 

Cleveland, OHCleveland Hopkins International AirportTerminal A45 mins (Dom)
60 mins (Intl) 		vBSO
(CLE)http://www.clevelandairport.com/

Ticket Counter Hours*:
Daily:

4:00 a.m. – 7:00 p.m.
 

Preferred ticketing hours: 

Daily: 

8:30 a.m. – 6:00 p.m.

Columbus, OHJohn Glen Columbus InternationalConcourse B45 mins (Dom)
60 mins (Intl) 		vBSO
(CMH)https://flycolumbus.com/

Ticket Counter Hours*:
Sun, Mon, Thur

3:30 a.m. - 9:00 p.m.

Tues

3:30 a.m. - 10:00 a.m.

& 11:00 a.m. - 7:00 p.m.

Wed

3:30 a.m. - 9:00 a.m.

& 1:00 p.m. - 7:00 p.m.

Thurs

3:30 a.m. - 9:00 p.m.

Fri

3:30 a.m. - 8:30 p.m.

Sat:

3:30 a.m. - 10:00 p.m.

Preferred Ticketing Hours:

Thu, Fri

7:00 a.m. - 9:00 a.m.

Sat

10:00 a.m. - 12:00 p.m.

 

Cancun, MexicoCancun International AirportTerminal 360 mins (Intl)(998) 886-0977
(CUN)http://www.cancun-airport.comTicket Counter Hours*:
8:00 a.m. – 3:00 p.m.
Cartagena, ColombiaRafael Nunez International AirportInternational Terminal60 mins (Intl)575-656-1880
(CTG)http://www.ifly.com/cartagena-nunez-airport

Ticket Counter Hours*:
Daily:
10:30 a.m. – 1:00 p.m.
 

Charleston, SC  Service begins April 6Charleston International Airport Main Terminal 45 mins (Dom)
60 mins (Intl) 		 vBSO
(CHS)https://www.iflychs.com/

Ticket Counter Hours*:

Daily:
3:30 a.m. – 6:30 p.m.

Preferred ticketing hours: 
Daily:
7:00 a.m. - 10:00 a.m.

Charlotte, NCCharlotte Douglas International Airport“New” A45 mins (Dom)
60 mins (Intl) 		vBSO
(CLT)https://www.cltairport.com/

Ticket Counter Hours*:
Daily:
3:00 a.m. – 9:00 p.m.

Preferred ticketing hours: 
Daily:
8:00 a.m. – 7:00 p.m.
 

Chicago, ILChicago O'Hare International AirportTerminal 345 mins (Dom)
60 mins (Intl) 		vBSO
(ORD)http://www.ohare-airport.org/

Ticket Counter Hours*:
Daily:

3:00 a.m. – 10:00 p.m.


Preferred ticketing hours: 
Daily:

9:00 a.m. – 5:00 p.m.

Dallas/Ft. Worth, TXDallas Fort Worth International AirportTerminal E45 mins (Dom)
60 mins (Intl) 		vBSO
(DFW)http://www.dfwairport.com/

Ticket Counter Hours*:
Daily:
2:30 a.m. – 10:00 p.m.

Preferred ticketing hours: 
Daily:
7:30 a.m. – 10:30 a.m.

Denver, CODenver International AirportMain Terminal, East45 mins (Dom)
60 mins (Intl) 		vBSO
(DEN)  http://www.flydenver.com/

Ticket Counter Hours*: 
Daily:
3:00 a.m. – 11:30 p.m.

Preferred ticketing hours:
Daily:
12:00 p.m. – 3:30 p.m.
8:00 p.m. – 10:00 p.m.

Detroit, MIDetroit Metropolitan Wayne County Airport

Warren Cleage Evans Terminal (Evans Terminal)

45 mins (Dom)
60 mins (Intl) 		vBSO
(DTW)http://www.metroairport.com/Ticket Counter Hours*:
Daily:
3:00 a.m. – 9:30 p.m.

Preferred ticketing hours: 
Daily:
9:00 a.m. – 8:00 p.m.
Fort Lauderdale, FLFort Lauderdale/Hollywood International AirportTerminal 445 mins (Dom)
60 mins (Intl) 		vBSO 
(FLL)http://www.broward.org/Airport/Pages/Default.aspxTicket Counter Hours*:
4:30 a.m.- 12:00 a.m. (midnight)
Fort Myers, FLSouthwest Florida International AirportConcourse D45 mins (Dom)
60 mins (Intl) 		vBSO
(RSW)https://flylcpa.com/

Ticket Counter Hours*:
Daily:
9:00 a.m. – 8:00 p.m.

Preferred ticketing hours: 
Daily:
10:00 a.m. – 3:00 p.m.

GuatemalaLa Aurora International AirportMain Terminal
(3rd Level)		60 mins (Intl) 
502-2233-0221
 
(GUA)http://www.dgacguate.com/ or http://www.flightstats.com/go/Airport/airportDetails.do?airportCode=GUATicket Counter Hours*: 
Guayaquil, EcuadorJose Joaquin de Olmedo AirportSecond Floor60 mins (Intl) 011 593-4216-9436
(GYE)http://www.tagsa.aero/Ticket Counter Hours*:
Daily:
8:30 p.m. – 10:59 p.m.
Hartford, CTBradley International AirportTerminal A - Door 545 mins (Dom)
60 mins (Intl) 		vBSO
(BDL)http://www.bradleyairport.com/

Ticket Counter Hours*:

Daily:

9:00 a.m. - 8:00 p.m.

Preferred ticketing hours: 
Daily: 
12:00 p.m. - 2:30 p.m.

Houston, TXGeorge Bush Intercontinental Airport Terminal A and D45 mins (Dom)
60 mins (Intl) 		vBSO
(IAH)https://www.fly2houston.com/

Ticket Counter Hours*:

Wed – Mon:
2:30 a.m. – 10:00 p.m.

Tue:
2:30 a.m. – 11:00 p.m.


Preferred Ticketing Hours: 
Daily:
12:30 p.m. – 1:30 p.m.

Indianapolis, INIndianapolis International Airport  Terminal 145 mins (Dom)
60 mins (Intl) 		vBSO
(IND)https://www.indianapolisairport.com/

Ticket Counter Hours:


Sun & Thu:
6:00 a.m. – 10:55 a.m.
5:30 p.m. - 9:00 p.m.

Mon, Fri:

6:00 a.m. – 8:30 a.m.

9:45 a.m. – 1:20 p.m. 

5:30 p.m. – 8:45 p.m.

Tue:

9:04 a.m. – 11:35 a.m.

5:30 p.m. – 8:00 p.m.

Wed:
6:00 a.m. – 8:30 a.m.

5:30 p.m. – 8:00 p.m.
 

Sat:

6:00 a.m. – 8:30 a.m.

9:50 a.m. – 1:20 p.m.

3:50 p.m. – 8:00 p.m.


Preferred Ticketing Hours: 
Mon & Fri:
10:30 a.m. – 1:00 p.m.

Kansas City, MOKansas City International AirportTerminal C45 mins (Dom)
60 mins (Intl) 		vBSO
(MCI)Flykci.com

Ticket Counter Hours
Sun, Mon, Thu, Fri:

7:00 a.m. - 2:00 p.m. 
 

Tues and Wed:

Closed 

Kingston, Jamaica Norman Manley International AirportMain Terminal60 mins (Intl)(876) 383-5336
(KIN)http://www.nmia.aero/Ticket Counter Hours*:
Sun, Tues, Wed: 9:35 a.m. - 11:35 a.m.
Las Vegas, NVLas Vegas McCarran International AirportTerminal 145 mins (Dom)
60 mins (Intl) 		vBSO
(LAS)https://www.mccarran.com/

Ticket Counter Hours*:
Daily:
2:45 a.m. – 12:30 a.m.

Preferred Ticketing Hours: 
Daily:
8:00 a.m. – 10:00 p.m.

Latrobe, PAArnold Palmer Regional AirportMain Terminal45 mins (Dom)
60 mins (Intl) 		vBSO
(LBE)http://www.palmerairport.com/

Ticket Counter Hours*:
Mon - Sat:
9:00 a.m.  - 3.30 p.m. 

Closed on major holidays

Lima, PeruJorge Chavez International AirportMain Terminal 60 mins (Intl) (511) 517-2537
(LIM)https://www.lima-airport.com/eng

Ticket Counter Hours*:
Daily:
8:00 p.m. – 11:00 p.m.

Open 4 hours  before departure & closes 1 hour before departure
 

Los Angeles, CALos Angeles International AirportTerminal 5 (Terminal A - weekends only)45 mins (Dom)
60 mins (Intl) 		vBSO 
(LAX)http://www.lawa.org/welcomelax.aspx

Ticket Counter Hours*:
Daily:
3:30 a.m. – 11:30 p.m.


Preferred Ticketing Hours: 
Daily:
11:00 a.m. – 3:00 p.m.
 

Los Cabos, MexicoLos Cabos International AirportTerminal 260 mins (Intl) 627-146-5717
(SJD)http://sjdloscabosairport.com/Ticket Counter Hours*:
 
Louisville, KYLouisville Muhammad Ali International AirportTerminal A45 mins (Dom) 60 mins (Intl)vBSO
(SDF)https://www.flylouisville.com/

Ticket Counter Hours*:
Sun, Mon, Thu, & Fri:
4:00 a.m. – 9:30 a.m.
11:00 a.m. – 6:30 p.m.

Tue, Wed, & Sat:
4:00 a.m. – 6:00 a.m.
11:00 a.m. – 2:00 p.m.

Preferred Ticketing Hours: 
Sun, Mon, Thu, & Fri:
4:15 a.m. – 7:15 a.m.

Tue, Wed, & Sat:
11:15 a.m. – 2:00 p.m.

Managua, NicaraguaAugusto C. Sandino International AirportMain Terminal 60 mins (Intl) (505) 2233-2884/86
(MGA)http://www.eaai.com.ni/index.php?lang=en

Ticket Counter Hours*:

Daily:
9:46 p.m. – 12:46 a.m.

Preferred Ticketing Hours: 
Mon - Fri:
10:00 a.m.  - 1:00 p.m.          
 

Medellin, ColombiaJosé María Córdova International AirportMain Terminal
(2nd Level)		60 mins (Intl) (574) 536-1036
(MDE)http://www.aeropuertojosemariacordova.com/en/

Ticket Counter Hours*:

Daily:
11:00 a.m. – 1:30 p.m.
3:30 p.m. – 5:30 p.m.
 

Manchester, MAManchester-Boston Regional AirportMain Terminal   
(MHT)https://www.flymanchester.com

Ticket Counter Hours*: 

Daily:

4:30 a.m. - 7:15 a.m. &

4:30 p.m. - 7:30 p.m.

Preferred Ticketing Hours: 

4:30 a.m. - 7:15 a.m.

& 4:30 p.m. - 7:30 p.m.

45 mins (Dom)          60 mins (Intl) vBSO
MemphisMemphis International AirportTBD45 mins (Dom)          60 mins (Intl) vBSO
(MEM)https://flymemphis.com

Ticket Counter Hours*: 

Daily:
6:00 a.m. – 9:00 a.m.
12:00 p.m. – 3:30 p.m.

Preferred Ticketing Hours: 
Daily:
6:00 a.m. – 9:00 a.m.
12:00 p.m. – 3:30 p.m.
 

Miami, FLMiami International AirportSouth Terminal   
(MIA)https://www.miami-airport.com

Ticket Counter Hours*: 
Daily:
3:30 a.m. – 11:00 p.m.

Preferred Ticketing Hours: 
Daily:
8:00 p.m. – 11:00 p.m.

45 mins (Dom)          60 mins (Intl) vBSO
Milwaukee, WIGeneral Mitchell International AirportMain Terminal
(Concourse D)		  
(MKE)

https://www.mitchellairport.com/

Ticket Counter Hours*:
Daily:

5:30 a.m. - 9:00 a.m. &

3:30 p.m. - 6:00 p.m.

Tues and Wed:

6:00 a.m. - 10:00 a.m.

Preferred Ticketing Hours
Same as counter hours

45 mins (Dom)          60 mins (Intl) 

vBSO
Minneapolis, MNMinneapolis–Saint Paul International AirportTerminal 145 mins (Dom)
60 mins (Intl) 		vBSO
(MSP)http://www.mspairport.com/

Ticket Counter Hours*:
Daily:
4:00 a.m. – 5:00 p.m.

Preferred Ticketing Hours
Daily:
10:00 a.m. – 5:00 p.m.
 

Montego Bay, JamaicaDonald Sangster International AirportMain Terminal60 mins (Intl) (876) 881-7245
(MBJ)http://www.mbjairport.com/Ticket Counter Hours*:
12:20 p.m. - 3:00 p.m.
Monterrey, MexicoMonterrey AirportTerminal A60 mins (Intl) 52 811-297-9348
(MTY)https://www.monterrey-airport.com/

Ticket Counter Hours: 

Daily: 

9:30 a.m. -12:30 p.m.

4:00 p.m. - 7:00 p.m.

Preferred Ticking Hours : 

9:30 a.m. -12:30 p.m.

4:00 p.m. - 7:00 p.m.

Myrtle Beach, SCMyrtle Beach International AirportMain Terminal 45 mins (Dom)
60 mins (Intl) 		vBSO
(MYR)http://www.flymyrtlebeach.com/Ticket Counter Hours*:
Daily:
5:00 a.m. – 5:30 p.m.

Preferred Ticking Hours: 
Daily:
8:00 a.m. - 4:00 p.m.
 
Nashville, TNNashville International AirportMain Terminal 45 mins (Dom)
60 mins (Intl) 		vBSO 
(BNA)http://www.flynashville.com

Ticket Counter Hours*:

Daily:
4:00 a.m. – 7:00 p.m.

Preferred Ticking Hours: 
Daily:
2:00 p.m. – 4:00 p.m.

Newark, NJNewark Liberty International AirportTerminal B
Arrival level		45 mins (Dom)
60 mins (Intl) 		vBSO
(EWR)http://www.panynj.gov/airports/newark-liberty.htmlTicket Counter Hours*:
4:00 a.m. – 7:30 p.m.
New Orleans, LALouis Armstrong New Orleans International AirportMain Terminal
(Level 2)		45 mins (Dom)
60 mins (Intl) 		vBSO
(MSY)http://flymsy.com/

Ticket Counter Hours*:
Daily:

4:00 a.m. – 9:00 p.m.

Preferred Ticking Hours : 
Daily:

10:00 a.m. – 8:00 p.m.

New York, NYNew York LaGuardia Airport

Terminal A (Marine Air Terminal)



45 mins (Dom)
60 mins (Intl) 


 		vBSO
(LGA)http://www.panynj.gov/airports/laguardia.html

Ticket Counter Hours:
Daily:

3:30 a.m. – 9:30 p.m.

Preferred Ticketing Hours:
Daily:

7:00 a.m. – 8:00 p.m.
 

Norfolk, VANorfolk International Airport

 

45 mins (Dom)

60 mins (Intl)

vBSO

 

(ORF)

https://www.norfolkairport.com/

Ticket Counter Hours*:
Daily: 

4:00 a.m. - 8:00 a.m. 

3:00 p.m. - 6:30 p.m.


Preferred Ticketing Hours: 
Daily:

6:30 a.m. -7:30 a.m.

5:30 p.m. - 6:20 p.m.

OaklandOakland International AirportTerminal 145 mins (Dom)
60 mins (Intl) 		vBSO
(OAK)http://www.flyoakland.com/

Ticket Counter Hours*:
Daily:
4:00 a.m. – 12:00 p.m.
2:00 p.m. – 9:00 p.m.

Preferred Ticketing Hours: 
Daily:
9:00 a.m. – 11:00 a.m.
 

Orange County, (CA)John Wayne International AirportTerminal C45 mins (DOM) 60 mins (Intl)vBSO
(SNA)http://www.ocair.com/default

Ticket Counter Hours*
Daily:
4:45 a.m. – 6:45 a.m.
7:30 a.m. – 10:00 a.m.
10:30 a.m. – 3:00 p.m.
7:00 p.m. – 10:00 p.m.

Preferred Ticketing Hours: 
Daily:
7:30 a.m. – 10:00 p.m.

Orlando, FLOrlando International AirportTerminal B (3 Level)45 mins (Dom)
60 mins (Intl) 		vBSO
(MCO)http://www.orlandoairports.net/Ticket Counter Hours*:
4:00 a.m. – 10:00 p.m.
Panama City, FLTocumen International Airport2nd Floor-Int'l Lobby60 mins (Intl) (507) 238-3841
(PTY)http://www.tocumenpanama.aero/

Service through 1/31/2023

Ticket Counter Hours*:

Sun, Tues, & Thurs:
8:30 p.m. – 11:00 p.m.

Pensacola, FLPensacola International AirportMain Terminal   
(PNS)

https://flypensacola.com/

 

Ticket Counter Hours*:
Mon, Wed, Fri and Sat:
11:00 a.m. – 4:00 p.m. 

Preferred Ticketing Hours: 
Mon, Wed, Fri, and Sat:
11:30 a.m. – 3:30 p.m. 

45 mins (Dom)

60 mins (Intl)

vBSO
Philadelphia, PAPhiladelphia International AirportTerminal D45 mins (Dom)
60 mins (Intl) 		vBSO
(PHL)http://www.phl.org/Pages/HomePage.aspx

Ticket Counter Hours*:
Daily:

3:00 a.m. - 9:00 p.m.


Preferred Ticketing Hours: 

Daily
7:30 a.m. - 12:00 p.m.

Phoenix/Sky HarborPhoenix Sky Harbor Int’l Airport Terminal 3 (Terminal A - weekends only)45 mins (Dom)
60 mins (Intl) 		vBSO
(PHX)http://skyharbor.com/

Ticket Counter Hours*:
Daily:
5:45 a.m. – 11:00 a.m.

4:45 p.m. - 12:45 a.m.

Preferred Ticketing Hours:
Same as counter hours

Pittsburg, PAPittsburgh International AirportMain Terminal: 3rd Level

45 mins (Dom)
60 mins (Intl) 

 		vBSO
 
(PIT)https://flypittsburgh.com/


Ticket Counter Hours:
Daily: 3:30 a.m. – 5:00 p.m.


Preferred Ticketing Hours: 
Daily: 8:00 a.m. – 2:00 p.m.  

Ponce, Puerto RicoMercedita International Aiport Main Terminal 60 mins (Intl) 

(787) 812 - 8419

 

(PSE) 

Ticket Counter Hours: 
Daily:
1:00 p.m. – 5:00 p.m.

Preferred Ticketing Hours: 
Daily:
3:00 p.m. – 5:00 p.m.

Port-au-Prince, HaitiToussaint Louverture International AirportMain Terminal  
(PAP)http://pap.aan-haiti.com/

Ticket Counter Hours*:


9:45 a.m. – 2:30 p.m.

60 mins (Intl) (509) 376-04834)
 
Portland, ORPortland International AirportMain Terminal (South End)45 mins (Dom)
60 mins (Intl)		vBSO
(PDX)http://www.flypdx.com/PDX

Ticket Counter Hours*:
Daily:
Open 2 hours prior to scheduled departure time

Closed 45 minutes prior to scheduled departure time
 

Puerto VallartaPuerto Vallarta International AirportMain Terminal  
(PVR)

https://www.aeropuertosgap.com.mx/es/puerto-vallarta-3

Ticket Counter Hours*:


Daily:
10:15 a.m. – 6:00 p.m.

Preferred Ticketing Hours: 
Same as counter hours

 

60 mins (Intl)+52 (322) 209-4083
Punta CanaPunta Cana International AirportMain Terminal
(1 Level)		60 mins (Intl)(809) 959-0759
 
(PUJ)http://www.puntacanainternationalairport.com/

Ticket Counter Hours*:

Daily:

11:30 a.m. – 4:00 p.m.


Preferred Ticketing Hours: 
Daily:

12:00 p.m. – 4:00 p.m.
 

 
Raleigh-Durham, NC		Raleigh-Durham International AirportTerminal 145 mins (Dom)
60 mins (Intl)		vBSO
 
 (RDU)https://www.rdu.com/
 

Ticket Counter Hours*:


Daily:

3:00 p.m. - 7:30 p.m.


Preferred Ticketing Hours: 
Same as counter hours

 

Reno, NVReno-Tahoe International AirportBetween Allegiant and AHA45 mins (Dom)
60 mins (Intl)		vBSO
(RNO)renoairport.com

Ticket Counter Hours*:

Daily:
9:30 a.m. – 11:30 a.m.
5:30 p.m. – 7:30 p.m.

Preferred Ticketing Hours: 
Daily:
9:30 a.m. – 11:30 a.m.
5:30 p.m. – 7:30 p.m.

Richmond, VARichmond International AirportNorth Terminal45 mins (Dom)
60 mins (Intl)		vBSO
(RIC)http://www.flyrichmond.com/

Ticket Counter Hours*:

Daily:

 9:00 a.m. - 12:00 p.m. & 3:30 p.m. - 8:00 p.m.

Preferred Ticketing Hours: 

Daily:

2:30 p.m. - 3:30 p.m.

Rochester, New YorkGreater Rochester AirportMain Terminal45 mins (Dom)
60 mins (Intl)		vBSO
(ROC)https://www.greater-rochester-airport.com/

Ticket Counter Hours*:

Daily:

4:00 a.m. - 7:45 a.m.
 

Preferred Ticketing Hours: 

6:15 a.m. - 7:15 a.m.

Check in location departures near central door main terminal.

 Sacramento, CA Sacramento International AirportTerminal B – second floor 45 mins (Dom)
60 mins (Intl)		vBSO 
 
SMF https://sacramento.aero/smf 

Ticket Counter Hours*:
Daily:
3:00 a.m. – 11:15 a.m.
2:00 p.m. – 6:00 p.m.

Preferred Ticketing Hours: 
Daily:
7:00 a.m. – 11:00 a.m.
 

Saint Louis, MOSaint Louis Lambert International AirportTerminal 1  
STL https://www.flystl.com/

Ticket Counter Hours*:

Mon - Sat: 5:00 a.m. - 1:30 p.m. & 5:30 p.m. - 7:45 p.m.

Sun: 6:00 a.m. - 1:30 p.m.  & 5:00 p.m. - 7:45 p.m. 

Preferred Ticketing Hours:

Daily: 7:30 a.m. - 9.00 a.m. & 5:30 p.m. - 6:30 p.m.

45 mins (Dom)

60 mins (Intl) 

 

vBSO
Salt Lake City, UTSalt Lake City International Airport 

45 mins (Dom)

60 mins (Intl) 

vBSO
SLC

 

 

https://slcairport.com/

 

Ticket Counter Hours*:

Daily:

4:30 a.m. - 11:30 a.m.

2:30 p.m. - 6:30 p.m.

 

Preferred Ticketing Hours:

Daily:

7:00 a.m. - 9:00 a.m.

4:30 p.m. - 6:30 p.m.

San Antonio, TXSan Antonio International AirportTerminal A

45 mins (Dom)

60 mins (Intl) 

vBSO
SAThttps://flysanantonio.com/


Ticket Counter Hours*:
Daily:
6:30 a.m. – 10:00 a.m.
1:20 p.m. – 4:30 p.m.


Preferred Ticketing Hours:
Daily:
6:30 a.m. – 10:00 a.m.
1:20 p.m. – 4:30 p.m.

San Diego, CASan Diego International AirportTerminal 1 West (Level 1) 45 mins (Dom)
60 mins (Intl)		vBSO
(SAN)http://www.san.org/

Ticket Counter Hours*:
Daily:
5:00 a.m. – 9:15 p.m.

Preferred Ticketing Hours:
Daily:
4:30 p.m. – 7:30 p.m.

San Jose, CASan Jose Mineta International AirportTerminal A45 mins (Dom)
60 mins (Intl)		vBSO
(SJC)https://www.flysanjose.com/

Ticket Counter Hours*:
Daily:
4:00 a.m. – 12:30 p.m.

& 4:00 p.m. -7:00 p.m.

Preferred Ticketing Hours:
Daily:

7:00 a.m. -10:00 a.m.

San Jose, Costa RicaJuan Santamaria International AirportMain Terminal (2 Level)60 mins (Intl)506-2430-9925
(SJO)http://www.aeris.cr

Ticket Counter Hours*:

 

San JuanLuis Munoz Marin International AirportTerminal B (Level 2)60 mins (Intl)(787) 253-3760
(SJU)http://aeropuertosju.com/

Ticket Counter Hours*:
Daily:
3:00 a.m. – 12:00 a.m.

Preferred Ticketing Hours:
Daily:
7:00 a.m. – 11:00 a.m.
2:00 p.m. – 6:00 p.m.
8:00 p.m. – 11:00 p.m.
 

San Pedro SulaRamón Villeda Morales International AirportTerminal B60 mins (Intl)(504) 2668-0346
(SAP)http://www.flightstats.com/go/Airport/airportDetails.do?airportCode=SAP

Ticket Counter Hours*:

 

San Salvador, El SalvadorEl Salvador International AirportMain Terminal60 mins (Intl)(503) 2314-9784
(SAL)http://www.aeropuertoelsalvador.gob.sv/

Ticket Counter Hours*:

Through February 20, 2023
Daily:

12:30 p.m. – 5:00 p.m. &
10:00 p.m. – 3:00 a.m.

Preferred Ticketing Hours:
Daily:
12:30 p.m. – 5:00 p.m. &
10:00 p.m. – 3:00 a.m.

SantiagoAEROPUERTO INTERNACIONAL DEL CIBAOMain Terminal (Level 3) 60 mins (Intl)(809) 233-8050
(STI)http://www.aeropuertocibao.com.dop

Ticket Counter Hours*:
Daily:

11:00 p.m. – 2:30 a.m.

Preferred Ticketing Hours:
Mon – Fri: (Except for local holidays)  
9:00 a.m. – 1:30 p.m.
11:00 p.m. – 2:00 a.m.

Santo DomingoAeropuerto Internacional de Las AmericasTerminal A (Level 2)60 mins (Intl)(809) 549-0200
(SDQ)http://www.aerodom.com/

Ticket Counter Hours*:
Daily:
9:30 a.m. – 4:30 p.m.
11:30 p.m. – 7:00 a.m.

Preferred Ticketing Hours:
Daily:
10:00 a.m. – 4:00 p.m.
12:00 a.m. – 6:30 a.m.

Seattle, WASeattle-Tacoma International Airport 45 mins (Dom)
60 mins (Intl)		vBSO
(SEA)http://www.portseattle.org

Ticket Counter Hours*:
Daily:
3:00 a.m. – 6:00 a.m.
9:00 a.m. – 12:30 p.m.
4:00 p.m. – 7:00 p.m.


Preferred Ticketing Hours:
Daily:
4:00 a.m. – 6:00 a.m.
4:00 p.m. – 6:00 p.m.

St. CroixHenry E. Rohlsen Airport 60 mins(678) 973-2402
(STX)http://www.viport.com/

Ticket Counter Hours*:
Daily:
1:30 p.m. – 5:00 p.m.

Preferred Ticketing Hours:
Daily:

1:30 p.m. – 5:00 p.m.

St. MaartenPrincess Juliana International AirportMain Terminal
60 mins (Intl)		(721) 524-1881
(SXM)http://www.sxmairport.com/

Ticket Counter Hours*:
Daily:
11:00 a.m. – 4:00 p.m.

Preferred Ticketing Hours:

Same as counter hours

St. ThomasCyril E. King International AirportMain Terminal60 mins(340) 777-4844
(STT)http://www.viport.com/

Ticket Counter Hours*:
Daily:
11:30 a.m. – 5:00 p.m.

Preferred Ticketing Hours:
Daily:
11:30 a.m. – 1:00 p.m.
4:00 p.m. – 5:00 p.m.
 

Tegucigalpa, HondurasPalmerola International Airport Main Terminal 60 mins(504) 2713-5108
(XPL) https://aeropuertointernacionalpalmerola.com/

Ticket Counter Hours*:
Daily:
9:00 a.m. - 3:00 p.m. &

9:00 p.m. - 3:00 a.m.

Tampa, FL Tampa International AirportMain Terminal Level 2 Red Side45 mins (Dom)
60 mins (Intl)		vBSO
(TPA)http://www.tampaairport.com

Ticket Counter Hours*:
Daily:
4:00 a.m. – 8:30 p.m.

Preferred Ticketing Hours:
Daily:
9:00 a.m. - 1:00 p.m. &
6:00 p.m. – 8:30 p.m.
 

West Palm Beach, FLPalm Beach International AirportMain Terminal Level 245 mins (Dom)
60 mins (Intl)		(561) 478-0441
(PBI)http://www.pbia.org/

Ticket Counter Hours*: 

Mon, Wed, Fri & Sat:

5:30 p.m. - 8:30 p.m.  
 



 

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