Airport Terminal Locations
For gate information, check the screens at the airport.
The ticket counter hours of operation may vary and are subject to change, without notice.
|
Station
|
Airport
|
Terminal location & Hours*
*Subject to Change
|
Check-in Close Time before departure
|
Baggage Service Office
Note: BSO hours vary based on
flight schedule
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| Akron-Canton, OH | Akron-Canton Regional Airport | Main Terminal | 45 mins (Dom) 60 mins (Intl) |
(330) 494-8594 |
| (CAK) | http://akroncantonairport.com | Ticket Counter Hours* 8:00 am - 10:30 am |
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| Armenia, Colombia | Aeropuerto Internacional El Eden | Main Terminal | 60 mins (Intl) | (576) 747-9441 |
| (AXM) | http://aeropuertoeleden.com/ | Ticket Counter Hours*: |
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| Aruba | Queen Beatrix International Airport | Main Terminal | 60 mins (Intl) |
(297) 588-4010
|
| (AUA) | http://www.airportaruba.com/ | Ticket Counter Hours*: Saturday 11:48 am - 3:00 pm |
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| Atlanta, GA | Hartsfield-Jackson Atlanta Int’l Airport | Domestic Terminal - North | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (ATL) | http://www.atlanta-airport.com/ | Ticket Counter Hours*: 4:00 a.m. – 7:00 pm |
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| Atlantic City, NJ | Atlantic City International Airport | Main terminal | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (ACY) | http://www.sjta.com/acairport/ | Ticket Counter Hours*: 4:00 am – 8:00 pm |
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| Austin, TX | Austin-Bergstrom International Airport | Barbara Jordan Terminal | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (AUS) | http://www.abia.com | Ticket Counter Hours*: Sun: 4.30 a.m. - 7.00 a.m. and 12.30 p.m. to 6.30 p.m. Mon, Thu and Fri: 11.00 a.m. 1.00 p.m. - 3.30 p.m. and 5.00 p.m. to 7.30 p.m. Tues and Wed: 8.00 a.m. - 10.30 a.m. and 1.00 p.m. to 3.30 p.m. Sat: 8.00 a.m. to 11.00 a.m. and 1.00 p.m. to 3.30 p.m. |
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| Baltimore, MD | Baltimore–Washington International Airport | Upper-Level Concourse D | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (BWI) | http://www.bwiairport.com/en | Ticket Counter Hours*: Daily flights 5:00 a.m. - 6:30 p.m. Preferred ticketing hours: 11.00 a.m. to 3.00 p.m. |
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| Bogota, Colombia | Aeropuerto Internacional El Nuevo Dorado | Terminal 1 | 60 mins (Intl) | (571) 743-3267 |
| (BOG) | http://www.elnuevodorado.com/ | Ticket Counter Hours*: |
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| Aguadilla, PR | Rafael Hernandez International Airport | Main Terminal | 45 mins (Dom) 60 mins (Intl) |
(787) 890-4008 |
| (BQN) | http://aguadilla.airport-authority.com/ | Ticket Counter Hours*: |
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| Boston, MA | Boston Logan International Airport | Terminal B East | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (BOS) | http://www.massport.com/logan-airport/Pages/Default.aspx | Ticket Counter Hours*: 4:00 am –8:00 pm |
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| Burbank, CA | Hollywood Burbank Airport | Terminal A | 45 mins (Dom) 60 mins (Intl) |
(818) 847-9120 |
| BUR | https://hollywoodburbankairport.com/ | Ticket Counter Hours*: 2:00 pm – 5:30 pm |
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| Cali, Colombia | Alfonso Bonilla Aragon International Airport | International Terminal (T2) | 60 mins (Intl) | 011-57-2-641-0403 |
| (CLO) | https://www.aerocali.com.co/ | Ticket Counter Hours*: |
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| Cleveland, OH | Cleveland Hopkins International Airport | Terminal A | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (CLE) | http://www.clevelandairport.com/ | Ticket Counter Hours*: Tuesday, Thursday, Sunday 4:00 am -10:00 pm |
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| Columbus, OH | John Glen Columbus International | Concourse B | 45 mins (Dom) 60 mins (Intl) |
(614) 239-6167 |
| (CMH) | https://flycolumbus.com/ | Ticket Counter Hours*: Sun, Mon, Thu and Fri - 11:00 a.m. - 8:30 p.m. Tue and Sat – Closed |
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| Cancun, Mexico | Cancun International Airport | Terminal 3 | 60 mins (Intl | (998) 886-0977 |
| (CUN) | http://www.cancun-airport.com | Ticket Counter Hours*: 8:00 am – 3:00 pm |
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| Cartagena, Colombia | Rafael Nunez International Airport | International Terminal | 60 mins (Intl | 575-656-1880 |
| (CTG) | http://www.ifly.com/cartagena-nunez-airport | Ticket Counter Hours*: |
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| Charleston, WV | Yeager Airport | Main Terminal/Lobby | 45 mins (Dom) 60 mins (Intl) |
(304) 341-0400 |
| (CRW) | http://www.yeagerairport.com/ | Ticket Counter Hours*: Tuesday: 10am - 2pm Thursday and Saturday: 10am - 3pm Sun: 12pm - 3pm |
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| Charlotte, NC | Charlotte Douglas International Airport | “New” A | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (CLT) | https://www.cltairport.com/ | Ticket Counter Hours*: 4:00 am - 7:00 pm |
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| Chicago, IL | Chicago O'Hare International Airport | Terminal 3 | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (ORD) | http://www.ohare-airport.org/ | Ticket Counter Hours*: |
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| Dallas/Ft. Worth, TX | Dallas Fort Worth International Airport | Terminal E | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (DFW) | http://www.dfwairport.com/ | Ticket Counter Hours*: Sun to Sat (except Tuesday) 3:30 am- 11:30 pm. Tues 8: 00 - 11.00 a.m. and 2.30 p.m. - 6.00 p.m. |
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| Denver, CO | Denver International Airport | Main Terminal, East | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (DEN) | http://www.flydenver.com/ | Ticket Counter Hours*: Monday-Sunday 4:05 am – 5 pm and 7:00 pm - 9 pm |
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| Detroit, MI | Detroit Metropolitan Wayne County Airport | North Terminal | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (DTW) | http://www.metroairport.com/ | Ticket Counter Hours*: 4:00 am –10:00 pm |
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| Fort Lauderdale, FL | Fort Lauderdale/Hollywood International Airport | Terminal 4 | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (FLL) | http://www.broward.org/Airport/Pages/Default.aspx | Ticket Counter Hours*: 4:30 am- 12:00 am (midnight) |
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| Fort Myers, FL | Southwest Florida International Airport | Concourse D | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (RSW) | https://flylcpa.com/ | Ticket Counter Hours*: 7:30 am - 9:00 pm |
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| Greensboro, NC | Piedmont Triad International Airport | Main Terminal | 45 mins (Dom) 60 mins (Intl) |
(336) 393-0357 |
| (GSO) | https://flyfrompti.com/ | Ticket Counter Hours*: | ||
| Guatemala | La Aurora International Airport | Main Terminal (3rd Level) |
60 mins (Intl) | (502) 2385-8744 |
| (GUA) | http://www.dgacguate.com/ or http://www.flightstats.com/go/Airport/airportDetails.do?airportCode=GUA | Ticket Counter Hours*: | ||
| Guayaquil, Ecuador | Jose Joaquin de Olmedo Airport | Second Floor | 60 mins (Intl) | 593-4216-9094 |
| (GYE) | http://www.tagsa.aero/ | Ticket Counter Hours*: Mon, Tues, Wed, Fri 8:20 pm – 10:40 pm |
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| Hartford | Bradley International Airport | Terminal A - Door 5 | 45 mins (Dom) 60 mins (Intl) |
(860) 386-0961 |
| (BDL) | http://www.bradleyairport.com/ | Ticket Counter Hours*: Sun, Mon, Thu & Fri: 6.30 a.m. - 2.00 p.m. Tue, Wed, & Sat: 10.30 a.m. - 2.00 p.m. |
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| Houston | George Bush Intercontinental Airport | Terminal A and D | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (IAH) | https://www.fly2houston.com/ | Ticket Counter Hours*: Sun and Wed: 3:00 a.m. - 4:15 p.m. Mon, Tue, Thu, Fri and Sat - 3:00 a.m. - 4:30 p.m. Preferred ticketing hours: Sun: 8:00 a.m. – 9:30 a.m. Mon and Fri: 9:00 a.m. – 10:00 a.m. Tue: 10:30 a.m. – 11:30 a.m. Wed: Noon – 02:00 p.m. Thu: 2:30 p.m. – 4:00 p.m. Sat: 7:00 a.m. – 9:30 a.m. |
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| Indianapolis | Indianapolis International Airport | Terminal 1 | 45 mins (Dom) 60 mins (Intl) |
(317) 381-6904 |
| (IND) | https://www.indianapolisairport.com/ | Ticket Counter Hours*: | ||
| Jacksonville | Jacksonville International Airport | End of South Side | 45 mins (Dom) 60 mins (Intl) |
(904) 741-4806 |
| (JAX) | http://www.flyjax.com/ | Ticket Counter Hours*: 1:15 pm - 4:45 pm |
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| Kansas City | Kansas City International Airport | Terminal C | 45 mins (Dom) 60 mins (Intl) |
(816) 243-1437 |
| (MCI) | Flykci.com | Ticket Counter Hours Sun, Mon, Thu, Fri - 7:00 am - 2:00 pm Sat, Tues and Wed - Closed Preferred Ticketing Hours Sun, Mon, Thu, Fri - 7:30 am - 10:00 am |
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| Kingston | Norman Manley International Airport | Main Terminal | 60 mins (Intl) | (876) 383-5336 |
| (KIN) | http://www.nmia.aero/ | Ticket Counter Hours*: Sun, Tues, Wed: 9:35 am - 11:35 am |
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| Las Vegas | Las Vegas McCarran International Airport | Terminal 1 | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (LAS) | https://www.mccarran.com/ | Ticket Counter Hours*: 4:30 am – 11:15 am |
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| Latrobe | Arnold Palmer Regional Airport | Main Terminal | 45 mins (Dom) 60 mins (Intl) |
(724) 539-7802 |
| (LBE) | http://www.palmerairport.com/ | Ticket Counter Hours*: Mon, Wed, Fri: 9:00 am - 11:00 am and 3:00 pm - 7:30 pm Tues, Thurs, and Sun: 9:30 am - 12:00 pm and 3:00 pm - 7:30 pm |
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| Lima | Jorge Chavez International Airport | Main Terminal | 60 mins (Intl) | (511) 517-2537 |
| (LIM) | https://www.lima-airport.com/eng | Ticket Counter Hours*: |
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| Los Angeles | Los Angeles International Airport | Terminal 5 | 45 mins (Dom) 60 mins (Intl) |
678-973-2402 |
| (LAX) | http://www.lawa.org/welcomelax.aspx | Ticket Counter Hours*: Mon, Wed, Fri, and Sat – 4:00 a.m. – 11:00 p.m. Tue, Thu, and Sun – 4:30 – 11:00 p.m. |
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| Los Cabos | Los Cabos International Airport | Terminal 2 | 60 mins (Intl) | 627-146-5717 |
| (SJD) | http://sjdloscabosairport.com/ | Ticket Counter Hours*: |
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| Managua | Augusto C. Sandino Inter Airport | Main Terminal | 60 mins (Intl) | (505) 2233-2884/86 |
| (MGA) | http://www.eaai.com.ni/index.php?lang=en | Ticket Counter Hours*: |
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| Medellin | José María Córdova International Airport | Main Terminal (2nd Level) |
60 mins (Intl) | (574) 536-1036 |
| (MDE) | http://www.aeropuertojosemariacordova.com/en/ | Ticket Counter Hours*: |
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| Minneapolis | Minneapolis–Saint Paul International Airport | Terminal 1 | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (MSP) | http://www.mspairport.com/ | Ticket Counter Hours*: Sun, Mon, Thu, Fri - 4:15 a.m. - 11:15 a.m. and 3.00 p.m. - 8.30 p.m. Sat - 4:15 a.m. - 8:15 a.m. and 5.00 p.m. - 8.30 p.m. Tue and Wed - Closed Preferred Ticketing Hours Sun, Mon, Thu, Fri - 7:30 a.m. - 10:00 a.m. |
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| Montego Bay | Donald Sangster International Airport | Main Terminal | 60 mins (Intl) | (876) 881-7245 |
| (MBJ) | http://www.mbjairport.com/ | Ticket Counter Hours*: 12:20 pm - 3:00 pm |
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| Myrtle Beach | Myrtle Beach International Airport | Main Terminal | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (MYR) | http://www.flymyrtlebeach.com/ | Ticket Counter Hours*: 4:00 am – 8:30 pm |
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| Nashville | Nashville International Airport | Main Terminal | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (BNA) | http://www.flynashville.com | Ticket Counter Hours*: Sun, Mon, Thur - Sat: 4:00 am-2:30 pm, 4:00 pm-11:30 pm Tues, Wed: 4:00 am-2:30 pm, 4:00 pm-8:00 pm |
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| Newark | Newark Liberty International Airport | Terminal B Arrival level |
45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (EWR) | http://www.panynj.gov/airports/newark-liberty.html | Ticket Counter Hours*: 4:00 am – 7:30 pm |
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| New Orleans | Louis Armstrong New Orleans International Airport | Main Terminal (Level 2) |
45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (MSY) | http://flymsy.com/ | Ticket Counter Hours*: 3:00 am – 8:00 pm |
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| New York, LaGuardia | New York LaGuardia Airport | Concourse C | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (LGA) | http://www.panynj.gov/airports/laguardia.html | Ticket Counter Hours*: Daily: 4:00 a.m. – 2.00 p.m. |
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| Niagara Falls | Niagara Falls International Airport | Main Terminal | 45 mins (Dom) 60 mins (Intl) |
(716) 297-3162 |
| (IAG) | http://www.niagarafallsairport.com/ | Ticket Counter Hours*: |
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| Oakland | Oakland International Airport | Terminal 1 | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (OAK) | http://www.flyoakland.com/ | Hours: |
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| Orlando | Orlando International Airport | Terminal B (3 Level) | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (MCO) | http://www.orlandoairports.net/ | Ticket Counter Hours*: 4:00 am – 10:00 pm |
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| Panama City | Tocumen International Airport | 2nd Floor-Int'l Lobby | 60 mins (Intl) | (507) 238-3841 |
| (PTY) | http://www.tocumenpanama.aero/ | Ticket Counter Hours*: | ||
| Philadelphia | Philadelphia International Airport | Terminal D | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (PHL) | http://www.phl.org/Pages/HomePage.aspx | Ticket Counter Hours*: 4:30 am- 8:00 pm |
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| Phoenix/Sky Harbor | Phoenix Sky Harbor Int’l Airport | Terminal 3 | 45 mins (Dom) 60 mins (Intl) |
(602) 267-6503 |
| (PHX) | http://skyharbor.com/ | Ticket Counter Hours*: 9:30 am - 1:30 pm |
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| Pittsburg | Pittsburgh International Airport | Main Terminal: 3rd Level | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (PIT) | FlyPittsburgh.com | Ticket Counter Hours*: 5:00 am - 11:30 pm and 2:45 pm - 5:00 pm |
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| Plattsburgh | Plattsburgh International Airport | Main Terminal | 45 mins Dom) 60 mins (Intl) |
(518) 561-1393 |
| (PBG) | http://www.flyplattsburgh.com/ | Ticket Counter Hours*: Sun and Thurs: 7:00 am - 11:00 am |
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| Port-au-Prince | Toussaint Louverture International Airport | Main Terminal | 60 mins (Intl) | (509) 376-04834 |
| (PAP) | http://pap.aan-haiti.com/ | Ticket Counter Hours*: 6:30 am – 12:30 pm |
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| Portland | Portland International Airport | Main Terminal (South End) | 45 mins (Dom) 60 mins (Intl) |
(503) 281-6881 |
| (PDX) | http://www.flypdx.com/PDX | Ticket Counter Hours*: Mon - Wed, Fri & Sat: 7.45 a.m. - 11.15 a.m. Thu & Sun: 7.45 a.m. - 11.15 a.m. and 3.15 p.m. - 6.45 p.m. |
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| Punta Cana | Punta Cana International Airport | Main Terminal (1 Level) |
60 mins (Intl) | (809) 959-0759 |
| (PUJ) | http://www.puntacanainternationalairport.com/ | Ticket Counter Hours*: Saturday only - 9.30 a.m. - 2:30 p.m. |
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| Raleigh-Durham |
Raleigh-Durham International Airport | Terminal 2 | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (RDU) | https://www.rdu.com/ |
Ticket Counter Hours*: Sun, Mon, Thu, and Fri - 6:30 a.m. - 2:00 pm and 4:30 p.m. - 8:30 p.m. Tue, Wed and Sat - 6:30 a.m. - 10:30 a.m. and 4:30 p.m. - 8:30 p.m. |
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| Richmond | Richmond International Airport | North Terminal | 45 mins (Dom) 60 mins (Intl) |
(804) 226-0561 |
| (RIC) | http://www.flyrichmond.com/ | Ticket Counter Hours*: | ||
| Sacramento | Sacramento International Airport | Terminal B – second floor | 45 mins (Dom) 60 mins (Intl) |
(916) 604-4541 |
| SMF | https://sacramento.aero/smf | Ticket Counter Hours*: 9:00 am – 12:00 pm and 1:00 pm - 4:00 pm |
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| San Diego | San Diego International Airport | Terminal 1 West (Level 1) | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2402 |
| (SAN) | http://www.san.org/ | Ticket Counter Hours*: Sun, Mon, Thurs, Fri - 6:45 a.m – 10:15.m. Sat: 5:45 a.m – 9:15 a.m Preferred Ticketing Hours Sun, Mon, Thurs, Fri: 8:00 am – 10:00 a.m Saturday 8:00 am – 10:00 am |
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| San Jose | Juan Santamaria International Airport | Main Terminal (2 Level) | 60 mins (Intl) | 506-2430-9925 |
| (SJO) | http://www.aeris.cr | Ticket Counter Hours*: | ||
| San Juan | Luis Munoz Marin International Airport | Terminal B (Level 2) | 60 mins (Intl) | (787) 253-3760 |
| (SJU) | http://aeropuertosju.com/ | Ticket Counter Hours*: Monday - Friday 12:00 pm - 4:30 pm and 6:00 pm - 11:30 pm |
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| San Pedro Sula | Ramón Villeda Morales International Airport | Terminal B | 60 mins (Intl) | (504) 2668-0346 |
| (SAP) | http://www.flightstats.com/go/Airport/airportDetails.do?airportCode=SAP | Ticket Counter Hours*: |
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| San Salvador, El Salvador | El Salvador International Airport | Main Terminal | 60 mins (Intl) | (503) 2314-9784 |
| (SAL) | http://www.aeropuertoelsalvador.gob.sv/ | Ticket Counter Hours*: | ||
| Santiago | AEROPUERTO INTERNACIONAL DEL CIBAO | Main Terminal (Level 3) | 60 mins (Intl) | (809) 233-8050 |
| (STI) | http://www.aeropuertocibao.com.dop | Ticket Counter Hours*: Sun, Wed, Fri, and Sat - 10:30 p.m. - 3:00 a.m. Preferred ticketing hours: Mon - Fri - 9:00 am - 1:00 p.m. except for local holidays |
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| Santo Domingo | Aeropuerto Internacional de Las Americas | Terminal A (Level 2) | 60 mins (Intl) | (809) 549-0200 |
| (SDQ) | http://www.aerodom.com/ | Ticket Counter Hours*: Daily 10:30 a.m. – 3:00 p.m. |
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| Seattle | Seattle-Tacoma International Airport | Ticket Counter Hours*: 9.45 a.m. - 11.15 a.m. (10/8 - 10/25: 12.45 - 2.20 p.m. Thu & Sun only) (10/9 - 10/26: 4.45 p.m. - 6.30 p.m.) |
45 mins (Dom) 60 mins (Intl) |
(206) 802-9005 |
| (SEA) | http://www.portseattle.org | Main Terminal | ||
| St. Croix | Henry E. Rohlsen Airport | Ticket Counter Hours*: 12:00 pm – 5:00 pm |
60 mins | (678) 973-2402 |
| (STX) | http://www.viport.com/ | Main Terminal | ||
| St. Maarten | Princess Juliana International Airport | Main Terminal | 60 mins (Intl) |
(721) 524-1881 |
| (SXM) | http://www.sxmairport.com/ | Ticket Counter Hours*: Saturday 11:00 am - 3:00 pm |
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| St. Thomas | Cyril E. King International Airport | Main Terminal | 60 mins | (340) 777-4844 |
| (STT) | http://www.viport.com/ | Ticket Counter Hours*: 10:30 am - 2:30 pm |
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| Tampa | Tampa International Airport | Main Terminal Level 2 Red Side | 45 mins (Dom) 60 mins (Intl) |
(678) 973-2404 |
| (TPA) | http://www.tampaairport.com | Ticket Counter Hours*: Mon, Tue, Wed, Sat - 4:00 a.m. - 6:00 p.m. Sun, Thu, Fri- 4:00 a.m. - 9:00 p.m. |
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| West Palm Beach | Palm Beach International Airport | Main Terminal Level 2 | 45 mins (Dom) 60 mins (Intl) |
(561) 478-0441 |
| (PBI) | http://www.pbia.org/ | Ticket Counter Hours*: |