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Travel Ban – COVID 19

We understand that multiple countries are announcing several preventive measures to combat COVID-19. Please fill out the form below and we will work with you. If you are not affected by one of the countries listed in this form, please click here to cancel your flight and obtain a reservation credit.

Was your flight cancelled?

Taking care of our Guests is our absolute priority. If your flight was affected by a cancellation, you may apply for a refund by completing the form below. Please note, that if approved, you will receive a refund of all flights that have not been flown.

For example, if you have a return flight that is still scheduled to depart, you will be issued a refund and will no longer be able to travel on your return.

If you are approved, it will be issued within the next 7 business days to the original form of payment, and we will send you an email to the email address provided. Once the refund is processed, it may take an additional 7 days to show on your account depending on your financial institution.

Please be advised that once a refund is issued, we are no longer in possession of the funds. If your original form of payment was a Reservation Credit, you will receive a new credit.

If you would like to keep your return flight, please call us at 844-989-7283 and do not complete the form below.

Complaint or Compliment? To be eligible to fly, your animal must be a trained service dog and you must specify the task(s) the animal has been trained to do to assist with your disability. Please keep in mind, it is a Federal crime to knowingly and willfully make materially false entries, statements or representations on this form. Any suspicion of a fraudulent form will be forwarded to the appropriate government body for review and appropriate action. Thank you for traveling with Spirit. We are sorry to hear you encountered a Wi-Fi issue while using this service. To apply for a refund, please complete the below form. Once the form is submitted, you will receive an email on the status of your request. If applicable, please provide the voucher code(s) received if Wi-Fi was purchased in advance of your flight during booking. Not providing this voucher code(s) could cause delays in the refund processing. To submit a compliment or complaint, send us an email by completing the options below and we’ll get back to you as soon as possible. You may also send us a complaint by mail to:

Spirit Airlines
2800 Executive Way
Miramar, FL 33025













 
 
 


    
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
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