Cancel

Can I cancel or make a change on a FREE SPIRIT award ticket?

Yes, you can modify or cancel your award ticket for a $110 fee per customer in addition to any additional miles required for your new itinerary.

  Changes can be made up to an hour before scheduled departure. Changes allowed include changing the origin, destination, stopover city, flight, or class of service.

Cancellations must be prior to the departure of your first flight on your itinerary.

For any changes or cancellations, please contact us via phone. One of our FREE SPIRIT specialists will be happy to help you.

Refunds are allowed for reservations made 7 days (168 hours) or more prior to your departure, provided that you make the refund request within 24 hours of your initial reservation.