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If you'd like to book a Bare Fare™, change or cancel a reservation, or manage travel, we recommend using Spirit.com - it’s cheaper too! If you have an issue you can't resolve here, one of the numbers below should suit your needs. If you prefer to email us, Complete this form and an email will be sent to an expert on the topic in our Guest Relations Department. It'll be answered in the order it was received. 

 

Spirit Sales and Guest Service - International and Domestic

You can call us Toll Free at 1-855-SAVE-555 (855-728-3555) or

text us at 48763, or use 855-728-3555 on WhatsApp

24 hours a day/ 7 days a week

*When calling from Mexico dial 800030071


Assistance for the hearing impaired

For TTY/TTD dial 711

 

Spirit Vacations Sales and Guest Service

877-474-8006

Monday - Friday 8:00 am - 10:00 pm EST (including holidays)

Saturday – Sunday 9:00 am-5:30 pm EST (including holidays)


City Ticket Offices (CTO), Spirit Sales Representatives

City Ticketing Offices, located at our international destinations listed below, are operated and controlled by third-party agents. They can assist you with purchasing tickets. If you need assistance with modifying or canceling your reservation, using a reservation credit or travel voucher, or other general inquiries, please contact Spirit Sales and Guest Services directly Toll-Free at 1-855-SAVE-555 (1-855-728-3555). or text us at 48763, or use 855-728-3555 on WhatsApp 24 hours a day/ 7 days a week. 

 

CTO Locations:

South America

Colombia:

Medellin – TURISMO POLARIS

Colombia General Phone Number: 57 3009120761

Monday - Friday

9:00 a.m. – 5:00 p.m.

Saturday

9:00 a.m, - 1:00 p.m. (Local time)

Closed: Sundays & Holidays

Carrera 77 # 36 - 4 2do parque de Laureles

Local 102, Medellín, Colombia

Phone Number: 57 4485158  /  57 2505152

Email: spirit@turismopolaris.com  

 

Armenia – TRAVEL Y TRAVEL LTDA.

Monday – Friday

9:00 a.m. – 6:00 p.m.

Av. Bolivar 18N 133 Local 7 – Torres de Altamira

Phone Number: 57 – 6749 – 7244

E-Mail: spirit@travelytravel.com

Whatsapp: +57-310-452-2527

 

Cali – Oliverio Tours

Monday – Friday

8:00am - 6:00pm

Calle 7 #6-74

Cali, Valle del Cauca, Colombia

Phone Number: (57-2)888-2353, (57)315 710 1521

Email: Spirit@oliveriotours.com

 

Cartagena – GEMA TOURS S.A.

Monday – Friday

8:00 a.m. – 12:00 p.m.

2:00 p.m. – 6:00 p.m.

Calle 30 No.19-64 piso 2

Cartagena, Colombia

Phone Number: 55-6741359

e-mail: eddaconeo@gematours.com

monicapuente@gematours.com

 

Barranquilla – JIREH TRAVEL

Monday - Friday

(Hours of operation) 9:00 a.m. – 1:00 p.m. & 2:00pm – 5:00pm

Cra 53 # 70 168 Local 201, Edificio Jireh Plaza

Phone Number: + 57 5 3093238

WhatsApp: + 57 300 843 8569

Email:spirit@jirehtravel.com.co

 

Bogota – AGUNSA COLOMBIA

Monday – Friday

9.00 a.m. – 5.00 p.m.

Bogota: Calle 73 # 7-31 Piso 7 Torre B

Phone Number: 571 +241 4000

Phone (Cellular): 3183644210

e-mail: spirit@agunsa.com.co

 

Ecuador:

Guayaquil – MARGLOBAL S.A.

Monday – Friday

9:00 a.m. – 6:00 p.m.

Av. Las Monjas, CC Aventura Plaza,

Local 46, Of. 1

Guayaquil, Ecuador

Phone Number: 593 4 371-0897

e-mail: spirit@marglobal.com

 

Peru:

Lima– AGUNSA PERU S.A.

Monday – Friday

9:00 a.m. – 1:00 p.m. (Office Hours)

Av. Jorge Chavez 631, piso 7,

Lima, Perú 

Phone Number / Cel./WhatsApp: +51932132847 +51946288073

9.00p.m. to 6.00 p.m.

e-mail: spiritperu@agunsa.com 
 

Caribbean

Dominican Republic

Santo Domingo - General Air Services

In Tempo, Calle Max Henríquez Ureña 1016, Santo Domingo*

Monday - Friday

8:00 am– 5:00 p.m.

Phone Number: 809.621.7777

WhatsApp: 829.317.2222 / 829.606.8888

Reservaciones@gas.net.do

 

Punta Cana - General Air Services

Carretera Aeropuerto, Punta Cana

23000*

Monday - Saturday

10:00 a.m. - 2:00 p.m.

Phone Number: 809.959.0459

WhatsApp: 829.317.2222 / 829.606.8888

Puj@gas.net.do

 

Santiago De Los Caballeros - General Air Services

Avenida Vitor Manuel Espaillat,

Santiago De Los Caballeros 51081*

Monday - Friday

8:00 a.m. - 5:00 p.m.

Phone Number: 809.621.7777

WhatsApp: 829.317.2222 / 829.606.8888

Reservaciones@gas.net.do

 

Haiti:

Monday-Friday

8:30 a.m. – 3:30 p.m.

Phone Number: 011-509-2940-4422

*French and Creole

 

Central America

Guatemala:

Guatemala City – NEW VISION SOLUTIONS S.A.

Monday - Friday

9:00 a.m. - 4:00 p.m.

4ta. Av. 14-21 Zona 10 Guatemala, Ciudad

Phone Number: 502-2292-0828 / 502-2368-1695

email: Spiritairlines@nvstouroperator.com

Whatsapp Only: 502 31864865

 

Quetzaltenango (Xela) – NEW VISION SOLUTIONS S.A.

Monday - Saturdays

9:00 a.m. - 7:00 p.m.

Sunday 9:00 a.m. - 3:00 p.m.

19 Av 2-40 Zona 3 Quetzaltenango

Utz Ulew Mall – Kiosko 33

Phone Number: 502 77254500 & 502 5780 8259

email: Spiritxela@nvstouroperator.com

Whatsapp Only: 502 31349123

 

Honduras:

San Pedro Sula - MAYA TEMPLE TOURS

Monday - Friday

9:00 a.m. - 5:00 p.m.

Oficina Principal

Area Comercial, Local #9

Copantl-Hotel & Convention Center

San Pedro Sula, Honduras

For WhatsApp:  (504) 9452-0238

For WhatsApp:  (504) 9452-0239

Email: spirit@mayatempletours.com

 

Tegucigalpa - MAYA TEMPLE TOURS

Monday - Friday

9:00 a.m. - 5:00 p.m.

Spirit Counter, Lobby

Clarion Hotel Real

Tegucigalpa, Honduras

For WhatsApp:  (504) 9472-8517

Email: spirit@mayatempletours.com

 

El Salvador:

San Salvador – NWQ TRAVEL NETWORK, S.A.

Monday - Friday

8:00 a.m. to 5:00 p.m.

Centro Comercial Balam Quitze local 12

Paseo General Escalon. San Salvador ES

Phone numberL +503 2534-8228

Whatsapp: +503 7166-9738

Email: reservas@spiritsal.com

 

Nicaragua:

Managua

Monday - Friday

8:00 a.m. – 5:30 p.m.

Saturday

8:00 a.m. - 12:30 p.m.

Phone Number: 505-227-81149

 

Costa Rica

San Jose – VIAJEROS LATINOS, S.A.

Monday - Friday

8:00 a.m. to 5:00 p.m.

Calle 38, entre avenida 3-5 casa 392. 175 metros norte

Centro Colon. San Jose, Costa Rica

Phone number: +506 4032-9449

Whatsapp: +506 7201-9465

Email: reservas@spiritcostarica.com