You may receive an email from Spirit with the option to swap or sell your upcoming flight. These offers provide extra flexibility for Guests who may want to change their travel plans or cancel in exchange for a voucher.
If you receive one of these emails, participation is completely optional.
Why did I receive this email?
Spirit sends swap or sell offers to select Guests who booked a Value travel option based on several factors, including the type of travel option booked and the specific flight.
If you qualify, you’ll receive an email 2–21 days before your trip using the email address on your reservation.
If you didn’t receive an offer, you are not eligible to swap or sell your flight.
What are my options?
Swap your flight
You can choose a different Spirit flight and receive a Spirit voucher for doing so.
- Your bags and seats usually move to your new flight. If your seat is not available, you can:
- Select a seat through My Trips or at check-in
- Call Guest Care for a seat assignment
- Visit the ticket counter for a seat assignment
- If your reservation includes a layover, you may change the layover city, but your departure and arrival cities must stay the same.
- Depending on your booking, your offer may allow you to swap one flight or all flights in the offer.
Sell your flight
You can cancel your upcoming flight in exchange for a Spirit voucher.
- Your original flight will be canceled.
- Note: Canceled flights are not eligible for a refund.
- You’ll receive a cancellation email and a separate email containing your voucher.
- You must sell all flights listed in the offer.
Do nothing
If you prefer to keep your current reservation, simply ignore the email.
How does the voucher work?
If you choose to sell your flight or swap results in a voucher:
- Your voucher is single-use. Any unused value is forfeited.
- It is valid for one year from the date it was issued.
- It can be used by any Guest on the original reservation and is non-transferable.
- It can be used to:
- Book a new flight. It can be applied to the flight portion of the base fare including carrier fees, taxes
- Upgrade to Premium Economy or Spirit First
- Add most ancillaries like bags or seats
- You can use your voucher through:
- Spirit.com
- Spirit Airlines app
- Spirit Contact Center
- Your voucher cannot be redeemed for cash and cannot be used for any other products such as vacation packages or car rentals.
How to Redeem a Swap or Flight Sell Offer
To accept a flight swap or flight sell offer:
- Click the link in the flight swap or flight sell offer email.
- Select your new flight or accept the cancel offer for voucher.
- Check your email for a 6-digit security code.
- Enter the code on the website to complete the swap/sell.
FAQs
Do all travelers on my reservation need to accept the offer?
The offer is sent to the email on file for the reservation and applies to all Guests listed on that reservation. If the offer is accepted, all travelers on the same reservation must swap or sell together.
I can’t find the swap or sell email. What should I do?
These emails are sent to the email address used when booking your trip.
If you can’t find the message:
- Check your spam, junk, or promotions folder.
- If you still can’t locate it, you can keep your original reservation as planned.
- Spirit is unable to resend or recreate swap or sell offers.
Is this email offer legitimate?
Yes. Emails about swap or sell flight options are official Spirit Airlines communications.
Want more answers?
Visit our Flight Swap and Flight Sell FAQ page for details and common questions about these offers.
Need additional help?
If you have additional questions about your voucher or need assistance with your reservation, we’re happy to help. Click here to chat with us.