Even though this information will be added to your reservation in advance, please let a team member know of what you need when arriving to our station and at your destination. Assistance will be provided once it’s requested to one of our team members. Once the request is made, there may be a brief wait as our SP may be assisting other Guests. Additionally, while we don’t have curbside check-in at our stations right now, we will provide wheelchair service to customers at the curb. If a Guest needs wheelchair service at the curb in front of our terminal, we suggest to have a family member or friend go inside and ask for a wheelchair from one of our team members or our Service Provider. Again, as our SP may be assisting other Guests, there may be a brief wait for the service.