How can I contact Spirit Airlines by phone or email?

If you'd like to book a Bare Fare™, change or cancel a reservation, or manage travel, we recommend using Spirit.com - it’s cheaper too! If you have an issue you can't resolve here, one of the numbers below should suit your needs. If you prefer to email us, Complete this form and an email will be sent to an expert on the topic in our Guest Relations Department. It'll be answered in the order it was received. 

  

 

Spirit Sales and Guest Service

 

 

US, Canada, Puerto Rico, US Virgin Islands

You can call us Toll Free at 1 855 SAVE-555 (1 855 728-3555) or

text us at 48763, or use 801-401-2222 on WhatsApp

24 hours a day/ 7 days a week

 

 

Assistance for the hearing impaired

For TTY/TTD dial 711

 

 

Spirit Vacations

954-698-0125

Monday - Friday 8:00 am - 10:00 pm EST (including holidays)

Saturday – Sunday 9:00 am-5:30 pm EST (including holidays)

 

 

 

Spirit Sales Representatives (City Ticket Offices)

Operated and Controlled by a Local Third-Party Agent

 

 

Caribbean

Haiti:

Monday-Friday

8:30 a.m. – 3:30 p.m.

Phone Number: 011-509-2940-4422

*French and Creole

 

 

Central America

Guatemala:

Guatemala City – NEW VISION SOLUTIONS S.A.

Monday - Friday

9:00 a.m. - 6:00 p.m.

Saturdays

 9:00 a.m. - 12:00 p.m.

4ta. Av. 14-21 Zona 10 Guatemala, Ciudad

Phone Number: 502-2292-0828 / 502-2368-1695

email: Spiritairlines@nvstouroperator.com

Whatsapp Only31864865

 

Quetzaltenango (Xela) – NEW VISION SOLUTIONS S.A.

Monday - Saturdays

9:00 a.m. - 7:00 p.m.

Sunday 9:00 a.m. - 3:00 p.m.

19 Av 2-40 Zona 3 Quetzaltenango

Utz Ulew Mall – Kiosko 33

Phone Number: 77254500 & 5780 8259

email: Spiritxela@nvstouroperator.com

Whatsapp Only31349123

 

Honduras:

San Pedro Sula - MAYA TEMPLE TOURS

Monday - Friday

8:00 a.m. - 5:00 p.m.

Saturday

8:00 a.m. - 12:00 p.m.

Oficina Principal

Area Comercial, Local #9

Copantl-Hotel & Convention Center

San Pedro Sula, Honduras

Phone Number: (504) 2544-0300

For WhatsApp:  (504) 9452-0238

For WhatsApp:  (504) 9452-0239

Email: spirit@mayatempletours.com

 

Tegucigalpa - MAYA TEMPLE TOURS

Monday - Friday

8:00 a.m. - 5:00 p.m.

Saturday

8:00 a.m. - 12:00 p.m.

Spirit Counter, Lobby

Hotel Clarion

Tegucigalpa, Honduras

Phone Number: (504) 2544-0300

For WhatsApp:  (504) 9472-8517

Email: spirit@mayatempletours.com

 

El Salvador:

San Salvador – NWQ TRAVEL NETWORK, S.A.

Monday - Friday

8:00 a.m. to 5:00 p.m.

Centro Comercial Balam Quitze local 12

Paseo General Escalon. San Salvador ES

Phone numberL +503 2534-8228

Whatsapp: +503 7166-9738

Email: reservas@spiritsal.com

 

Nicaragua:

Managua

Monday - Friday

8:00 a.m. – 5:30 p.m.

Saturday

8:00 a.m. - 12:30 p.m.

Phone Number: 505-227-81149

 

Costa Rica

San Jose – VIAJEROS LATINOS, S.A.

Monday - Friday

8:00 a.m. to 5:00 p.m.

Calle 38, entre avenida 3-5 casa 392. 175 metros norte

Centro Colon. San Jose, Costa Rica

Phone number: +506 4032-9449

Whatsapp: +506 7201-9465

Email: reservas@spiritcostarica.com

 

 

South America

Colombia:

Medellin – TURISMO POLARIS

Colombia General Phone Number: 57 3009120761

Monday - Friday

9:00 a.m. – 5:00 p.m.

Saturday

9:00 a.m, - 1:00 p.m. (Local time)

Closed: Sundays & Holidays

Carrera 77 # 36 - 4 2do parque de Laureles

Local 102, Medellín, Colombia

Phone Number: 57 4485158

                              57 2505152

Email: tiquetesspirit@hotmail.com  

 

Armenia – TRAVEL Y TRAVEL LTDA.

Monday – Friday

9:00 a.m. – 6:00 p.m.

Av. Bolivar 18N 133 Local 7 – Torres de Altamira

Phone Number: 57 – 6749 – 7244

E-Mail: spirit@travelytravel.com

Whatsapp: +57-310-452-2527

 

Cali – Oliverio Tours

Monday – Friday

8:00am - 6:00pm

Calle 7 #6-74

Cali, Valle del Cauca, Colombia

Phone Number: (57) 315-710-1521

Email: Spirit@oliveriotours.com

 

Cartagena – GEMA TOURS S.A.

Monday – Friday

8:00 a.m. – 12:00 p.m.

2:00 p.m. – 6:00 p.m.

Calle 30 No.19-64 piso 2

Cartagena, Colombia

Phone Number: 55-6741359

e-mail: eddaconeo@gematours.com

monicapuente@gematours.com

 

Bogota – GEMA TOURS S.A.

Monday – Friday 

8:30 a.m. – 12:30 p.m.

2:00 p.m. – 6:00 p.m.

Calle 67 No.6-60 oficina 404

Bogota, Colombia

Phone Number: 571-2490688

e-mail: Edgarcuevas@gematours.com

 

Ecuador:

Guayaquil – MARGLOBAL S.A.

Monday – Friday

9:00 a.m. – 6:00 p.m.

Av. Las Monjas, CC Aventura Plaza,

Local 46, Of. 1

Guayaquil, Ecuador

Phone Number: 593 4 371-0897

e-mail: spirit@marglobal.com

 

Peru:

Lima– AGUNSA PERU S.A.

Monday – Friday

9:00 a.m. – 1:00 p.m. & 2:00 p.m. - 5:30 p.m.

Av. Jorge Chavez 631, piso 7,

Lima, Perú 

Phone Number: +51946288073

e-mail: spiritperu@agunsa.com