How can I contact Spirit Airlines by phone or email?

If you'd like to book a Bare Fare™, change or cancel a reservation, or manage travel, we recommend using Spirit.com - it’s cheaper too! If you have an issue you can't resolve here, one of the numbers below should suit your needs. All lines listed are available 24/7, unless otherwise indicated. If you prefer to email us, Complete this form and an email will be sent to an expert on the topic in our Customer Relations Department. It'll be answered in the order it was received. 

US, Canada, Puerto Rico, US Virgin Islands

Reservations: 801-401-2222

Assistance for the hearing impaired

For TTY/TTD dial 711

Caribbean:

Jamaica: 877-211-1546

Dominican Republic: 9:00am - 1:00am EST

  • Santiago: 849-937-0808
  • Santo Domingo: 829-946-5957

Spirit Vacations

954-698-0125

Monday – Friday 8:00 am -10:00 pm EST(including holidays)

Saturday – Sunday 9:00 am-5:30 pm EST(including holidays)

Mexico:

**Toll Free:

  • 01-800-006-1111 
  • 1-800-295-9437 (from USA/Canada)
**Local Offices:
  • Cancún 998-848-03-33
  • Mérida  999-316-70-22
 

To reach us by mail or fax please write to:

Spirit Airlines

2800 Executive Way

Miramar, FL 33025

Fax: (248) 727-1770

Central America – 7:00 am – 11:00 pm CST

Costa Rica: 506-4000-1887

El Salvador: 50-321-130326

Guatemala: 50-223-058708 or 50-223-058709

Panama: 8:00 am to 12:00 am EST: 50-783-67701

**Honduras: Monday -Friday – 8:00 am to 5:00 pm and Saturday 8:00 am - 12:00 pm (local time)

  • San Pedro Sula: 504-255-69457
  • Tegucigalpa: 2205-9426
  • La Ceiba: 504-9452-0239

**Nicaragua: Monday - Friday 8:00am-5:30 pm and Saturday 8:00 am - 12:30 pm (local time): 505-227-81149

 

South America

Peru:8:00 am to 12:00 am EST: 511-641-9131

Colombia: Monday - Friday 8am to 6pm and Saturday 9am-1pm

**Toll Free: 1-800-095-5538

**Bogota: 745-6254
**Medellin: 604-6637
**Cartagena: 693-8055
**Armenia: 735-8292  

8:00 am to 12:00 am EST: 01-800-518-4374

 

**This number is owned, operated and controlled by a third party agent.