Please note that we cannot guarantee an allergen free flight nor are we able to control potential allergens in public areas such as the ticket counters and boarding gates. We ask that any Guests with severe allergies alert our agents and crew upon arrival to the airport and during travel so that we may attempt to accommodate your needs. We strongly encourage Guests to take all necessary medical precautions to prepare for the possibility of exposure to an allergen.
We understand that some of our Guests may have an allergy to peanuts; please note that we do sell peanuts onboard.
In an effort to ensure your well-being, please alert our gate agents and Flight Attendants if you do have an allergy, and we will create a peanut-free buffer-zone for you. This means we will not sell nut products in the row you'll be seated in, the row in front of you, the row behind you, and the adjacent rows to each. The Guests in these rows will also be asked to refrain from consuming peanut-based products. Please note that we are unable to restrict other Guests from bringing and consuming their own peanut products on board and announcements will be made only to those in the buffer-zone.
We cannot guarantee Guests will not be exposed to peanuts or airborne peanut particles during the flight and strongly encourage Guests to take all necessary medical precautions to prepare for the possibility of exposure.
Upon request, we will be happy to allow you or your travel companion to preboard in order to wipe down seats.
Spirit allows the transport of service, emotional support/ psychiatric service animals, and pets in the cabin.
For Guests with severe allergies, we will make every attempt to seat you as far away as possible from any animals present on board once it has been brought to our attention. Should that not be possible, we will be happy to accommodate you on a different Spirit flight. Please note that given the functional purpose of some of the animals on board and applicable disability laws, we cannot guarantee that we will be able to provide advance notice of any animals traveling on a specific flight.
Since we cannot guarantee that you will not be exposed to an allergen, we strongly encourage our Guests to take all necessary medical precautions to prepare for the possibility of exposure.