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If you'd like to book a reservation, change or cancel a reservation, or manage travel, we recommend using Spirit.com - it’s cheaper too! If you have an issue you can't resolve here, one of the numbers below should suit your needs. If you prefer to email us, Complete this form and an email will be sent to an expert on the topic in our Guest Relations Department. It'll be answered in the order it was received. 

 

Spirit Sales and Guest Service - International and Domestic

You can call us Toll Free at 1-855-SAVE-555 (855-728-3555) or

text us at 48763, or use 855-728-3555 on WhatsApp

24 hours a day/ 7 days a week

*When calling from Mexico dial 800030071


Assistance for the hearing impaired

For TTY/TTD dial 711

 

Spirit Vacations Sales and Guest Service

877-377-0791

Monday - Friday 8:00 am - 10:00 pm EST (including holidays)

Saturday – Sunday 9:00 am-5:30 pm EST (including holidays)


City Ticket Offices (CTO), Spirit Sales Representatives
City Ticketing Offices, located at our international destinations listed below, are operated and controlled by third-party agents. They can assist you with purchasing tickets. If you need assistance with modifying or canceling your reservation, using a reservation credit or travel voucher, or other general inquiries, please contact Spirit Sales and Guest Services directly Toll-Free at 1-855-SAVE-555 (1-855-728-3555). or text us at 48763, or use 855-728-3555 on WhatsApp 24 hours a day/ 7 days a week. 

 

CTO Locations:

South America
Colombia:
Bogota – AGUNSA COLOMBIA
Monday – Friday
9.00 a.m. – 5.00 p.m.
Bogota: Calle 73 # 7-31 Piso 7 Torre B
Phone Number: 571 +241 4000
Phone (Cellular): 3183644210
Medellin – TURISMO POLARIS
Colombia General Phone Number: 57 3009120761
Monday - Friday
9:00 a.m. – 5:00 p.m.
Saturday
9:00 a.m, - 1:00 p.m. (Local time)
Closed: Sundays & Holidays
Carrera 77 # 36 - 4 2do parque de Laureles
Local 102, Medellín, Colombia
Phone Number: 57 4485158  /  +57 305 3555401
 
Armenia – TRAVEL Y TRAVEL LTDA.
Monday – Friday
9:00 a.m. – 6:00 p.m.
Av. Bolivar 18N 133 Local 7 – Torres de Altamira
Phone Number: 57 – 6749 – 7244
Whatsapp: +57-310-452-2527
 
Cali – Oliverio Tours
Monday – Friday
8:00am - 6:00pm
Calle 7 #6-74
Cali, Valle del Cauca, Colombia
Phone Number: (57-2)888-2353, (57)315 710 1521
 
Cartagena – GEMA TOURS S.A.
Monday – Friday
8:00 a.m. – 12:00 p.m.
2:00 p.m. – 6:00 p.m.
Calle 30 No.19-64 piso 2
Cartagena, Colombia
Phone Number: 55-6741359
 
Barranquilla – JIREH TRAVEL
Monday - Friday
(Hours of operation) 9:00 a.m. – 1:00 p.m. & 2:00pm – 5:00pm
Cra 53 # 70 168 Local 201, Edificio Jireh Plaza
Phone Number: + 57 5 3093238
WhatsApp: + 57 300 843 8569
 
Ecuador:
Guayaquil – MARGLOBAL S.A.
Monday – Friday
9:00 a.m. – 6:00 p.m.
Av. Las Monjas, CC Aventura Plaza,
Local 46, Of. 1
Guayaquil, Ecuador
Phone Number: 593 4 371-0897
 
Peru:
Lima– AGUNSA PERU S.A.
Monday – Friday
9:00 a.m. – 1:00 p.m. (Office Hours)
Av. Jorge Chavez 631, piso 7,
Lima, Perú 
Phone Number / Cel./WhatsApp: +51932132847 +51946288073
9.00p.m. to 6.00 p.m.
Caribbean
Haiti:
Monday-Friday
8:30 a.m. – 3:30 p.m.
Phone Number: 011-509-2940-4422
*French and Creole
 
Central America
Guatemala:
Ciudad de Guatemala – NEW VISION SOLUTIONS S.A.
Monday - Friday
9:00 a.m. - 4:00 p.m.
4ta. Av. 14-21 Zona 10 Guatemala, Ciudad
Phone Number: 502-2292-0828 / 502-2368-1695
Email: Spiritairlines@nvstouroperator.com
WhatsApp: 502 31864865
 
San Lucas Sacatepequez
NEW VISION SOLUTIONS S.A.
Monday - Friday
9:00 a.m. - 5:00 p.m.
KM 29 Centro Comercial San Lucas, Local 216
Phone Number: 4130 5920
Email: spiritantigua@nvstouroperator.com
WhatsApp: 4145 9764
 
Quetzaltenango (Xela) – NEW VISION SOLUTIONS S.A.:
Monday - Saturday
9:00 a.m. - 7:00 p.m.
Sunday
9:00 a.m. - 3:00 p.m.
19 Av 2-40 Zona 3 Quetzaltenango
Utz Ulew Mall – Kiosk 33
Phone Number: 502 77254500 & 502 5780 8259
Email: Spiritxela@nvstouroperator.com
WhatsApp: 502 31349123
 
Honduras:
San Pedro Sula - MAYA TEMPLE TOURS
Monday - Friday
9:00 a.m. - 5:00 p.m.
Oficina Principal
Area Comercial, Local #9
Copantl-Hotel & Convention Center
San Pedro Sula, Honduras
For WhatsApp:  (504) 9452-0238
For WhatsApp:  (504) 9452-0239
 
Tegucigalpa - MAYA TEMPLE TOURS
Monday - Friday
9:00 a.m. - 5:00 p.m.
Spirit Counter, Lobby
Clarion Hotel Real
Tegucigalpa, Honduras
For WhatsApp:  (504) 9472-8517
 
El Salvador:
San Salvador – NWQ TRAVEL NETWORK, S.A.
Monday - Friday
8:00 a.m. to 5:00 p.m.
Centro Comercial Balam Quitze local 12
Paseo General Escalon. San Salvador ES
Phone numberL +503 2534-8228
Whatsapp: +503 7166-9738
 
Nicaragua:
Managua
Monday - Friday
8:00 a.m. – 5:30 p.m.
Saturday
8:00 a.m. - 12:30 p.m.
Phone Number: 505-227-81149
 
Costa Rica
San Jose – VIAJEROS LATINOS, S.A.
Monday - Friday
8:00 a.m. to 5:00 p.m.
Calle 38, entre avenida 3-5 casa 392. 175 metros norte
Centro Colon. San Jose, Costa Rica
Phone number: +506 4032-9449
Whatsapp: +506 7201-9465