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Spirit Guest Service - International and Domestic
You can chat with us, text us at 48763, or use 855-728-3555 on WhatsApp
24 hours a day/ 7 days a week
*When calling from Mexico dial 800030071
Assistance for the hearing impaired
For TTY/TTD dial 711
Spirit Vacations and Spirit Guest Service
To book a Spirit Vacations package, click here.
For assistance with a confirmed Spirit Vacations package, please call 1-877-377-0791.
For assistance with the flight-only portion of a Spirit Vacations package, please contact us.
City Ticket Offices (CTO) and Spirit Guest Service
City Ticketing Offices, located at our international destinations listed below, are operated and controlled by third-party agents. They can assist you with purchasing tickets. If you need assistance with modifying or canceling your reservation, using a reservation credit or travel voucher, or other general inquiries, please contact us.
CTO Locations: |
South America
Colombia:
Bogota – AGUNSA COLOMBIA
Monday – Friday
8.00 a.m. – 5.00 p.m.
CALLE 73 #7-31 PISO 11 Edificio del camino
Phone Number: 601 241 4000 ext.1401
Phone (Cellular): 318 364 4210
E-mail: spirit@agunsa.com.co
Medellin – TURISMO POLARIS SAS
Colombia General Phone Numbers:
+57 305 345 4762
+57 305 426 9407 +57 604 489 1054
Monday - Friday
9:00 a.m. – 5:00 p.m.
Saturday
9:00 a.m. – 1:00 p.m.
Closed: Sundays & Holidays
Carrera 77 # 36 - 4 2do parque de Laureles
Local 102, Medellín, Colombia
Email: spirit@turismopolaris.com
WhatsApp: +57 305 426 9407
Armenia – TRAVEL Y TRAVEL LTDA.
Monday – Friday
8:00 a.m. – 12:00 p.m. & 2:00 p.m. - 6:00 p.m.
Saturday
8:00 a.m. – 12:00 p.m.
Closed: Sundays & Holidays
Carrera 14 #18 N 133 Local 7 Torres de Altamira, Armenia Quindio Colombia
Phone Number: 57 60 710 3021
E-Mail: spirit@travelytravel.com
WhatsApp: +57-310 452 2527
Cali – Oliverio Tours
Monday – Friday 8:00am - 6:00pm Cali, Valle del Cauca, Colombia Phone Number: (57-2)888 2353, (57)315 710 1521 Email: Spirit@oliveriotours.com Cali – JIREH TRAVEL
Monday – Friday
8:00am - 6:00pm
Saturday
9:00am - 1:00pm
Cali, Valle del Cauca, Colombia
Phone Number: (57) 602 485 5093
WhatsApp: (+57) 310 315 7374
Cartagena – GEMA TOURS S.A.S.
Monday – Friday 8:00 a.m. – 6:00 p.m. Saturday 8:00 a.m. - 12:00p.m. Cartagena, Colombia Phone Number: 605 676 7066 & 676 7156 E-mail: eddaconeo@gematours.com monicapuente@gematours.co Cartagena – JIREH TRAVEL
Monday – Friday
8:00 a.m. – 6:00 p.m.
Saturday
9:00 a.m. - 1:00p.m.
Cartagena, Colombia
Phone Number: (57) 605 693 1996
WhatsApp: (+57) 310 315 7374
E-mail: spirit@jirehtravel.com.co
Barranquilla – JIREH TRAVEL
(Hours of operation)
Monday - Friday
8:00 a.m. – 6:00 p.m.
Saturday 9:00 a.m. - 1:00p.m
Cra 53 # 70 168 Local 201, Edificio Jireh Plaza
Phone Number: + (57-5) 309 3238
WhatsApp: (+57) 310 315 7374
Bucaramanga - Santur Lalianxa Sas
Monday - Friday 8:00 a.m. – 12:00 p.m, & 2:00 p.m. – 6:00 p.m. Saturday 9:00 am - 1:00 pm Calle 52B n 31 41 Phone number: 607 654 5454 Email:ventas@santur.travel WhatsApp: 315 371 0714 Ecuador:
Guayaquil – MARGLOBAL S.A.
Monday – Friday
9:00 a.m. – 6:00 p.m.
Av. Las Monjas, CC Aventura Plaza,
Local 46, Of. 1
Guayaquil, Ecuador
Phone Number: 593 4371 0897
Email: spirit@marglobal.com
Caribbean
Haiti:
To Purchase a ticket, please visit our website or the Cap Haitien, Haiti (CAP)
airport. Dominican Republic:
Santo Domingo– General Air Services
Monday – Friday 8:00 a.m. – 5:00 p.m. Saturday 9:00 a.m. – 1:00 p.m. Closed: Sundays & Holidays Street Max Henríquez Ureña, corner Winston Churchill. Building In Tempo. Suite 103, Evaristo Morales, Santo Domingo, Rep. Dom. E-Mail: reservaciones@generalairservices.com WhatsApp: +1 (809) 480-5297 // +1 (829) 606-8888 |
Central America
Guatemala:
Ciudad de Guatemala – NEW VISION SOLUTIONS S.A. Monday - Friday 9:00 a.m. - 5:00 p.m. 4ta. Av. 14-21 Zona 10 Guatemala, Ciudad Phone Number: 502 2358 9000 Email: Spiritairlines@nvstouroperator.com WhatsApp: 502 2358 9000 San Lucas Sacatepequez
NEW VISION SOLUTIONS S.A. Monday - Friday 9:00 a.m. - 1:00 p.m. Email: spiritantigua@nvstouroperator.com
WhatsApp: 4145 9764 Quetzaltenango (Xela) – NEW VISION SOLUTIONS S.A. Monday - Friday 9:00 a.m. - 7:00 p.m. Sunday 9:00 a.m. - 4:00 p.m.
19 Av 2-40 Zona 3 Quetzaltenango Utz Ulew Mall – Kiosk 33 Phone Number: 502 7725 4500 & 502 2358 9000 Email: Spiritxela@nvstouroperator.com WhatsApp: 502 2358 9000 Honduras:
San Pedro Sula - MAYA TEMPLE TOURS
Monday - Friday
9:00 a.m. - 5:00 p.m.
Oficina Principal
Area Comercial, Local #9
Copantl-Hotel & Convention Center
San Pedro Sula, Honduras
For WhatsApp: 504 9452 0238
For WhatsApp: 504 9452 0239
Email: spirit@mayatempletours.com
Tegucigalpa - MAYA TEMPLE TOURS
Monday - Friday
9:00 a.m. - 5:00 p.m.
Spirit Counter, Lobby
Clarion Hotel Real
Tegucigalpa, Honduras
For WhatsApp: 504 9472 8517
Email: spirit@mayatempletours.com
Nicaragua:
Managua
Monday - Friday
8:00 a.m. – 5:30 p.m.
Saturday
8:00 a.m. - 12:30 p.m.
Phone Number: 505 227 81149 & 505 2251 5176
WhatsApp: 505 8679 0190
**New CTO starting June 10, 2024
Costa Rica:
San Jose– Latin America Services S.R.L. Monday – Friday 8:30 a.m. – 5:30p.m. Saturday 8:30 a.m. – 12:00 p.m. Closed: Sundays & Holidays Avenue 7, Streets 5 Y 7, San Jose, Costa Rica WhatsApp: 506 8333 911-1 E-Mail: spiritairlines@latam-consolidators.com WhatsApp: +506 8934-8282 **New CTO starting July 16, 2024
El Salvador:
Monday – Friday 9:00 am - 6:00 pm Saturday 10:00 a.m. – 4:00 p.m. Closed: Sundays & Holidays Sucursal Plaza mundo: Centro comercial plaza mundo, primer nivel, 4ta etapa, frente a restaurante Pollo Camper y Almacenes Siman Soyapango
Sucursal Hula Hula: Calle Ruben Darío, Centro comercial - mercado Hula Hula, segundo nivel Phone Number: +503-2227-6363/+503-2522-0555 E-Mail: vivatravel.reservaciones1@gmail.com WhatsApp: +503-6998-5555 |