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Spirit Guest Service - International and Domestic
You can chat with us, text us at 48763, or use 855-728-3555 on WhatsApp
24 hours a day/ 7 days a week
*When calling from Mexico dial 800030071
Assistance for the hearing impaired
For TTY/TTD dial 711
Spirit Vacations and Spirit Guest Service
To book a Spirit Vacations package, click here.
For assistance with a confirmed Spirit Vacations package, please call 1-877-377-0791.
For assistance with the flight-only portion of a Spirit Vacations package, please contact us.
City Ticket Offices (CTO) and Spirit Guest Service
City Ticketing Offices, located at our international destinations listed below, are operated and controlled by third-party agents. They can assist you with purchasing tickets. If you need assistance with modifying or canceling your reservation, using a reservation credit or travel voucher, or other general inquiries, please contact us.
CTO Locations:
South America
Colombia:
Bogota – AGUNSA COLOMBIA
Monday – Friday
8.00 AM – 5.00 PM
CALLE 73 #7-31 PISO 11 Edificio del camino
Phone Number: 601 241 4000 ext.1401
Phone (Cellular): 318 364 4210
E-mail: spirit@agunsa.com.co
Medellin – TURISMO POLARIS SAS
Colombia General Phone Numbers:
+57 305 345 4762
+57 305 426 9407
+57 604 489 1054
Monday - Friday
9:00 AM – 5:00 PM
Saturday
9:00 AM – 1:00 PM
Closed: Sundays & Holidays
Carrera 77 # 36 - 4 2do parque de Laureles
Local 102, Medellín, Colombia
Email: spirit@turismopolaris.com
WhatsApp: +57 305 426 9407
Armenia – TRAVEL Y TRAVEL LTDA.
Monday – Friday
8:00 AM – 12:00 PM & 2:00 PM - 6:00 PM
Saturday
8:00 AM – 12:00 PM
Closed: Sundays & Holidays
Carrera 14 #18 N 133 Local 7 Torres de Altamira, Armenia Quindio Colombia
Phone Number: 57 60 710 3021
E-Mail: spirit@travelytravel.com
WhatsApp: +57-310 452 2527
Cali – Oliverio Tours
Monday – Friday
8:00 AM - 6:00 PM
Cali, Valle del Cauca, Colombia
Phone Number: (57-2)888 2353, (57)315 710 1521
Email: Spirit@oliveriotours.com
Cartagena – GEMA TOURS S.A.S.
Monday – Friday
8:00 AM – 6:00 PM
Saturday
8:00 AM - 12:00 PM
Cartagena, Colombia
Phone Number: 605 676 7066 & 676 7156
E-mail: eddaconeo@gematours.com
monicapuente@gematours.co
Cartagena – JIREH TRAVEL
Monday – Friday
8:00 AM – 6:00 PM
Saturday
9:00 AM - 1:00 PM
Cartagena, Colombia
Phone Number: (57) 605 693 1996
WhatsApp: (+57) 310 315 7374
E-mail: spirit@jirehtravel.com.co
Barranquilla – JIREH TRAVEL
(Hours of operation)
Monday - Friday
8:00 AM – 6:00 PM
Saturday 9:00 AM - 1:00 PM
Cra 53 # 70 168 Local 201, Edificio Jireh Plaza
Phone Number: + (57-5) 309 3238
WhatsApp: (+57) 310 315 7374
Email:spirit@jirehtravel.com.co
Bucaramanga - Santur Lalianxa Sas
Monday - Friday
8:00 AM – 12:00 PM, & 2:00 PM – 6:00 PM
Saturday
9:00 AM - 1:00 PM
Calle 52B n 31 41
Phone number: 607 654 5454
Email:ventas@santur.travel
WhatsApp: 315 371 0714
Ecuador:
Guayaquil – MARGLOBAL S.A.
Monday – Friday
9:00 AM – 6:00 PM
Av. Las Monjas, CC Aventura Plaza,
Local 46, Of. 1
Guayaquil, Ecuador
Phone Number: 593 4371 0897
Email: spirit@marglobal.com
Caribbean
Haiti:
To Purchase a ticket, please visit our spirit.com or the Cap Haitien, Haiti (CAP)
airport.
Dominican Republic:
Santo Domingo– General Air Services
Monday – Friday
8:00 AM – 5:00 PM
Saturday
9:00 AM – 1:00 PM
Closed: Sundays & Holidays
Street Max Henríquez Ureña, corner Winston Churchill. Building In Tempo.
Suite 103, Evaristo Morales, Santo Domingo, Rep. Dom.
E-Mail: reservaciones@generalairservices.com
WhatsApp: +1 (809) 480-5297 // +1 (829) 606-8888
Central America
Guatemala:
Ciudad de Guatemala – NEW VISION SOLUTIONS S.A.
Monday - Friday
9:00 AM - 5:00 PM
4ta. Av. 14-21 Zona 10 Guatemala, Ciudad
Phone Number: 502 2358 9000
Email: Spiritairlines@nvstouroperator.com
WhatsApp: 502 2358 9000
Quetzaltenango (Xela) – NEW VISION SOLUTIONS S.A.
Monday - Friday
9:00 AM - 7:00 p.m.
Saturday: Closed
Sunday: 9:00 AM - 4:00 PM
19 Av 2-40 Zona 3 Quetzaltenango
Utz Ulew Mall – Kiosk 33
Phone Number: 502 7725 4500 & 502 2358 9000
Email: Spiritxela@nvstouroperator.com
WhatsApp: 502 2358 9000
Honduras:
San Pedro Sula - MAYA TEMPLE TOURS
Monday - Friday
9:00 AM - 5:00 PM
Oficina Principal
Area Comercial, Local #9
Copantl-Hotel & Convention Center
San Pedro Sula, Honduras
For WhatsApp: 504 9452 0238
For WhatsApp: 504 9452 0239
Email: spirit@mayatempletours.com
Tegucigalpa - MAYA TEMPLE TOURS
Monday - Friday
9:00 AM - 5:00 PM
Spirit Counter, Lobby
Clarion Hotel Real
Tegucigalpa, Honduras
For WhatsApp: 504 9472 8517
Email: spirit@mayatempletours.com
Nicaragua:
Schuvar Tours -Managua
Monday - Friday
8:00 AM – 5:30 PM
Saturday
8:00 AM - 12:30 p.m.
Phone Number: 505 227 81149 & 505 2251 5176
WhatsApp: 505 8679 0190
Costa Rica:
San Jose– Latin America Services S.R.L.
Monday – Friday
8:30 AM – 5:00 PM
Saturday
9:00 AM – 12:00 PM
Closed: Sundays & Holidays
Avenue 7, Streets 5 Y 7, San Jose, Costa Rica
E-Mail: spiritairlines@latam-consolidators.com
WhatsApp: +506 8934-8282
El Salvador:
Monday – Friday
9:00 AM - 6:00 PM
Saturday
10:00 AM – 4:00 PM
Closed: Sundays & Holidays
Sucursal Plaza mundo:
Centro comercial plaza mundo, primer nivel, 4ta etapa, frente a restaurante Pollo Camper y Almacenes Siman
Soyapango
Sucursal Hula Hula:
Calle Ruben Darío, Centro comercial - mercado Hula Hula, segundo nivel
Phone Number: +503-2227-6363/+503-2522-0555
E-Mail: vivatravel.reservaciones1@gmail.com
WhatsApp: +503-6998-5555